Bilingual Outreach Coordinator for SNAP (Supplemental Nutrition Assistance Program)

Job Summary:

The Bilingual Outreach Coordinator for SNAP (Supplemental Nutrition Assistance Program) is responsible fortheimplementationof the SNAP Outreach program inBurlington Camden Gloucester andSalemCounties. This is a full-time position with a 35-hour work week. The position requires availability for at least one evening per week and one weekend per month.

Duties and Responsibilities:

TheBilingual SNAPOutreachCoordinatorwill provide information about the Supplemental Nutrition Assistance Program (SNAP) andofferapplicationassistancetoindividuals and families.

Under theseniormanagerssupervision they will work asa team memberto achieve the goals of the Food Bank of South Jersey and the state of New Jersey by growing community engagement through strategic public education and advocacy.

• Assistclients individually with pre-screening SNAP application submission document submission and answer questions related to SNAP.

• Develop and deliver presentations about SNAP to a variety of audiences to promote and inform the community about SNAP.

• Manage incoming calls by providing information onSNAP and otherfoodassistanceprograms as needed.

• Coordinate SNAP outreach services with related Food Bank of South Jersey programsandother partner efforts.

• Represent the Food Bank of South Jersey at community meetings and events through networking public relations and speaking engagements as needed.

• Enter and track dataforNJ SNAPmonthly reporting.

• Attendrequiredmeetings andtrainingsconducted byNJ SNAP.

• Coordinate regularly with internal MarketingCommunicationsand Advocacy teamsto ensure SNAPOutreach work is effectively promoted.

• Organize records files and spreadsheets on the SNAP program and related projects as needed.

• Adhere to protocolsregardingsecurity and confidentiality to protect personal client information.

• Maintain current knowledge and understanding of the SNAP application process.

• Other dutiesasassigned.

Skills and Abilities:

• Highly organized flexible adaptable and able to multi-task

• Excellent oral and written communication skillsin both English and Spanish

• Ability to work evenings and weekendsas needed during a35-hour work week

• Ability to work outside in all seasons

• Ability to travel throughout Burlington Camden Gloucester and Salem counties to promote SNAP and provide SNAP applicationassistance.

• Independent worker self-starter and works well with a team and ontheirown

• Excellentproficiencyin using ZoomTeams and Microsoft Office Suite especially Excel and PowerPoint

• Detail oriented excellent record keeping and time management skills

• Strong customer service skills

• Comfortable working with and can effectively communicate with people of diverse backgrounds and opinions

• Ability to safelytransfer35 pounds

Qualifications and Education:

• High schooldiploma orGEDrequired

• BilingualEnglish/Spanish (written and spoken)required

• Clean drivers licenserequired

• Ability to work off-site at outdoor outreach eventsrequired

• Ability to carry and transport equipment and suppliesrequired

• Experience working with diverse groupsrequired

• Experience in direct service within social or human service organizationspreferred

• Experience working in food insecurity or related non-profit environmentpreferred

• Experienceworkingincommunication telemarketing ormarketingpreferred

• Volunteer management experiencepreferred

We believe inpaytransparency and fostering an environment of fairness. Thepay for this position begins at $28.00/hourcommensuratewith experience and qualifications. Our approach to compensation is rooted in valuing theexpertiseand contributions of all our team members.

The Food Bank of South Jersey is an equal opportunity employer. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate on the basis of race color religion marital status age national origin gender sexual orientation gender identity or expression veteran status or any other status protected under federal state or local law. We believe and support the safety and security of all of our volunteers and our employees. Background checks and drug screening will be completed for final candidates.

Our Benefits at a Glance:
The Food Bank of South Jersey offers a competitive benefit package for eligible employees and their families including medical prescription dental vision and company paid life insurance coverage. Employees can participate in our 401K retirement savings plan. FBSJ offers a generous paid time off plan in addition to paid holidays birthday pay and floating holiday pay. Employees enjoy tuition reimbursement benefits along with professional development opportunities.