District Office Receptionist

The Ankeny Community School District (CSD) is renowned for its excellence across academics athletics the arts and various activities. Situated in central Iowa just 6 miles from Des Moines Ankeny CSD caters to over 12800 students from preschool through 12th grade making it the 7th largest district in the state. With a strong reputation for its commitment to student success and a competitive salary and benefits package Ankeny CSD is a standout choice for both educators and families seeking a high-quality educational environment.

JDE: 5.31

District Office Receptionist

Purpose Statement

The District Office Receptionist serves as the first point of contact for visitors and staff providing exceptional customer service and creating a welcoming environment. This role is responsible for managing incoming calls assisting visitors and supporting daily office operations to ensure efficient and professional front office functions.

Job Title: District Office Receptionist (Part-Time)

Hourly Wage: Grade 6

Employment Year: 12 month

Reports To: District Office Manager

Wage/Hour Status: Non-Exempt

Qualifications

• Experience: Minimum of one-two years of experience in a customer service administrative or office support role. Experience within a school setting preferred.
• Education: High school diploma required
• Required Skills:
• Exceptional customer service skills
• Strong written and oral communication skills
• Proficiency with technology and office systems

Essential Functions

Customer Service and Visitor Support

• Provide excellent customer service and assistance to all employees students visitors and community members fostering a welcoming approachable and professional atmosphere
• Serve as the welcoming first point of contact for all visitors and staff ensuring a professional and positive experience
• Answer and route phone calls promptly providing accurate information and assistance
• Schedule appointments manage calendars and coordinate meeting spaces efficiently

Administrative & Technology Support

• Provide clerical support including copying scanning and processing
• Set up and troubleshoot district email accounts passwords and access for new employees
• Maintain accurate employee data in systems like Infinite Campus and Active Directory

Office Operations & Collaboration

• Manage daily front desk operations to ensure smooth workflow
• Assist colleagues with administrative tasks and support district initiatives
• Handles cash takes payments completes receipts in InTouch prepares deposits and performs daily drawer reconciliation to ensure accuracy and compliance
• Takes responsibility for assigned duties and ensures tasks are completed accurately and within established timelines including during transitions between job share partners
• Schedule meeting and training spaces

Safety & Compliance

• Maintain office security by monitoring visitors and following district safety policies
• Respond appropriately to emergencies and escalate concerns when needed
• Uphold confidentiality and professional integrity at all times

Other Functions

• Maintain a high level of professionalism integrity and accountability.
• Participate in staff development training programs faculty meetings and special events as assigned.
• Uphold integrity and maintain confidentiality at all times.
• Demonstrate initiative and the ability to work without close supervision.
• Collaborate effectively with all school personnel maintaining positive and productive communication.
• Adhere to safety protocols and policies established by the Ankeny Community School District to ensure the safety of oneself and others.
• Support District goals and objectives while adhering to all District policies contributing to the overall success of the school community.
• Demonstrate regular and dependable attendance to ensure smooth District operations.
• Perform additional duties as assigned.

Working Environment

Mental Demands/Physical Demands/Environmental Factors
The usual and customary methods of performing the position functions require the following physical demands: occasional lifting carrying pushing pulling reaching and standing. Work is performed in a variety of environments including event settings that may involve noise crowds and variable temperatures. This position requires the ability to manage multiple priorities and maintain effective decision-making under pressure.

Terms of Employment

Work year established by the District; salary according to schedule adopted annually.

Clearances

Background Clearance

Evaluation

Job performance will be evaluated annually in accordance with District policies and procedures.

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Updated: April 8 2026

The Ankeny Community School District is an Equal Employment Opportunity (EEO) Employer.

Required Experience:

Junior IC