Seasonal Software Trainer (Texas-Based)

About Us

At MSB supporting educational institutions isnt just what we do its why we exist. As a Texas-based organization we partner with school districts to simplify Medicaid management and compliance through expert guidance and innovative technology.

For more than 20 years weve helped educators and administrators navigate complex Medicaid documentation requirements strengthen reimbursement processes and remain audit-ready with confidence. By combining hands-on consulting with our proprietary X Logs software we equip districts with the tools and expertise they need to operate efficiently and compliantly.

Our mission is to empower schools through innovative Medicaid solutions that drive operational excellence and sustainable compliance. We take a collaborative approach blending advanced technology with deep expertise in Medicaid and Special Education.

Guided by our core values of integrity efficiency and service excellence we work alongside our partners to simplify Medicaid management allowing schools to maximize resources and focus on what matters most: supporting students and strengthening their communities.

Overview

We are seeking dedicated professional and reliable Seasonal Software Trainers to conduct virtual and in-person training sessions across Texas and New Hampshire.

Seasonal Software Trainers play an important role in preparing school districts to successfully use our software and workflows at the start of the school year. Trainers are responsible for delivering engaging training sessions supporting workshop logistics troubleshooting basic questions and ensuring a positive client experience.

As a Seasonal Software Trainer you will follow internal processes training materials and delivery guidelines to ensure consistent accurate and high-quality training sessions.

Other Common Job Titles: Software Trainer

Work Location: Remote

Work Hours/Status: $30-$40 per hour based on experience and qualifications

Travel Requirements: 80%-100% Travel; 5000 miles possible but not guaranteed; Including some travel opportunities to or from a location on a Sunday night or Saturday morning.

Travel up to 5000 miles is possible but exact mileage is not guaranteed. Training primarily takes place in Texas with potential travel to New Hampshire.

Season date range: July - August; With the possibility of an extension through September

HR/Employee Benefits:

• $30-40/hour for scheduled training sessions
• $13/hour for non-training hours (including preparation meetings and administrative tasks)
• Mileage reimbursement for work-related travel
• Hotel accommodations covered for overnight stays if required
• Meal expenses covered while traveling
• Flexible scheduling available
• Potential opportunity for a full-time position after the season concludes

Your Impact & Duties:

• Be certified in our training methods and consultation by the end of the training period (one week of training at 40 hours/week or two weeks if training at 20 hours/week)
• Understand our proprietary tool (X Logs) at an administrative level
• Learn presentation and facilitate entire training/workshop
• Directly interact with MSB training staff and the Technology Product Manager
• Provides insight to the Technology Product Manager on high-level situations from other team members.
• Defusing high-stress situations by listening to users and providing speedy effective resolutions
• Acting as the voice of the company on the front lines and providing excellent customer service
• Maintain a healthy and respectful work environment
• Meet expectations and goals determined by the Technology Product Manager
• Ensure processes are maintained and followed as set by the Technology Product Manager
• Clear communication with Technology Product Manager other Seasonal Software Trainers and Program Specialists.

Preferred Qualifications

• Experience working in education healthcare software SaaS Medicaid or school district environments.
• Previous experience delivering software training or onboarding.
• Familiarity with X Logs or similar software platforms.
• Experience managing travel schedules workshop logistics or customer-facing events.

What Were Looking For

• Previous experience facilitating training sessions workshops presentations or professional development activities.
• Strong written and verbal communication skills.
• Strong presentation skills and comfort speaking in front of groups.
• Strong organization and time management skills.
• Ability to work independently while also collaborating with internal teams.
• Ability to adapt quickly troubleshoot issues and remain calm under pressure.
• Familiarity with Zoom Google Meet Google Workspace Microsoft Office and other virtual meeting tools.
• Reliable transportation for local travel and willingness to travel frequently. Candidates located in either Texas or New Hampshire are encouraged to apply as trainers may support virtual sessions across both states.
• Access to a personal laptop that is compatible with Zoom Google Meet presentations and workshop materials is preferred. If needed MSB may provide a laptop for the season.
• Ability to lift and transport workshop materials laptops or small equipment as needed.

Interested in joining our team We are interested in learning more about you. Apply now!

MSB School Services is an Equal Opportunity Employer committed to providing a diverse environment. We consider applicants for all positions without regard to race color religion creed gender national origin age disability marital or veteran status or any other legally protected status. If you require reasonable accommodation during the application process please contact us at

Required Experience:

Manager