Organizational Change Manager
Job Summary
Discover
The Opportunity
This role will lead end-to-end change management to drive adoption readiness and sustainment of new tools/processes in a safety-critical operational environment working closely with Business Operations Safety IT Training and Communications.
What youll do
Responsibilities
- Develop the Change Management Approach (Strategy) and Detailed Change Management Plan (including hypercare)
- Build and enable a Change Network (change agents / power users)
- Deliver stakeholder engagement and communications plans and leadership messaging
- Lead change impact assessments (three versions aligned to sprint cycles)
- Create and manage the business readiness plan/schedule readiness indicators risks and gaps
- Design and deploy change readiness surveys (three at key milestones) and report insights
- Coordinate training enablement (including How to Be an Effective Trainer session for Training Primes)
- Support risk adoption sustainment plus governance/reporting aligned to enterprise standards
What youll need
Qualifications
- 7 years leading change on complex technology-enabled initiatives
- Experience in operational/safety-critical or regulated environments (utilities/energy/industrial preferred)
- Strong facilitation stakeholder engagement influencing skills; comfortable in a matrixed environment
- Preferred: Prosci/ACMP certification; experience with workforce-facing tools; agile/hybrid delivery; unionized/contractor workforces
A little bit about us
PLATO
Who We Are
PLATO is a software testing and technology services company trusted by clients around the world.
In addition to providing our clients the highest quality software testing services PLATO is creating careers in technology for First Nations Inuit and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997 we have been helping organizations all over the world reach their quality objectives by delivering scalable proven quality-centric managed services. Companies such as Apple Suncor TD Bank Medavie BCLC LinkedIn Boeing and many others have gained considerable advantage from our Quality Assurance (QA) Testing and eLearning expertise and experience.
We deliver specialized QA services to our clients with the goal of helping them increase profitability boost customer satisfaction manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions designed to generate increased efficiencies competitive advantage and market share for our clients.
Required Experience:
Manager
About Company
Our team of software testing specialists believe that better software leads to a better world. PLATO can help you get there.