Jamf & Modern Device Management Administrator

Jamf& MDM Administration

• Administer and maintainJamfPro orJamfCloud for macOS iOS and iPadOS device management across the enterprise

• Provides white glove support onsite to the client (5 days a week)

• Manage device enrollment workflows including Automated Device Enrollment (ADE) via Apple Business Manager (ABM)

• Create andmaintainconfiguration profiles compliance policies and smart/static groups inJamf

• Package and deploy macOS applications usingJamfpolicies andSelf Servicecatalog

• Monitor policy deployment success client health and inventory accuracy within theJamfconsole

• Support patch management processes tomaintainsoftware currency and security compliance across Apple devices

Engineering & Operations

• Assistin the design and implementation of endpoint management improvements and modernization initiatives

• Write andmaintainBash or Python scripts to automate routine endpoint administration tasks

• Support integration ofJamfwith cloud identity providers including Entra ID (Azure AD) or Okta

• Work with security teams to implement and maintain macOS hardening baselines and endpoint protection tools

• Troubleshoot complex macOS iOS andJamf-related issues serving as a Tier 2/3 escalation resource

Support & Collaboration

• Provide Tier 2 and Tier 3 support for Apple device issues escalated from the help desk

• Document configurations procedures and known issues to build andmaintainteam knowledge base

• Collaborate with infrastructure security and identity teams on cross-functional endpoint initiatives

• Support device lifecycle management from provisioning through retirement including asset tracking

• Assistwith onboarding new Apple hardware including imaging enrollment and user setup

• 3 years of hands-on experience managing Apple macOS and/or iOS devices in a corporate or enterprise environment

• 2 years of directJamfPro administration experience including policies profiles smart groups and patch management

• Working knowledge of Apple Business Manager (ABM) and Automated Device Enrollment (ADE)

• Basic to intermediate scripting ability in Bash and/or Python for endpoint automation

• Familiarity with macOS system architecture file system and command-line troubleshooting

• Understanding of MDM concepts including configuration profiles compliance policies and device enrollment methods

• Experience working in a ticketing/ITSM environment such as ServiceNow or Jira

Preferred Qualifications

• JamfCertified Tech (JAMF CCT) certification or actively working toward it

• Experience withJamfConnect for cloud identity-based authentication on macOS

• Exposure to Microsoft Intune or co-managed (Mac Windows) endpoint environments

• Familiarity with endpoint security tools such as CrowdStrike Falcon or Microsoft Defender on macOS

• Experience with Apple zero-touch provisioning viaPreStageenrollments

• Exposure to cloud identity platforms including Entra ID (Azure AD) or Okta

MUST:

• Be willing to be onsite 5 days a week in Los Angeles CA

• Have 3 years of experience

Unisys offers an outstanding benefits package featuring unlimited paid time off a 401(k) plan comprehensive healthcare HSA matching ongoing learning opportunities and more! Were committed to supporting work-life balance and investing in your future success.

At Unisys we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

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