Clinical Specialist Manager, Pain Interventions Carolinas
Charleston, SC - USA
Job Summary
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid drivers license is essential for this role.As one of three comprehensive portfolios at Medtronic Neuroscience is dedicated to improving the lives of people living with neurological disorders spine conditions and chronic pain. Guided by our Missionto alleviate pain restore health and extend lifewe develop technologies and therapies that help people regain function reduce pain and return to the activities that matter most.
Our Neuromodulation Operating Unit provides advanced therapies for chronic pain movement disorders and other neurological conditions. Through spinal cord stimulation and targeted drug delivery systems we deliver personalized treatments that restore function reduce symptoms and improve quality of life worldwide.
Check us out on LinkedIn: Pain Interventions
At Medtronic the Clinical Specialist Manager Pain Interventions partners with the District Sales Manager(s) in achieving unit/revenue goals and enhancing customer satisfaction by effectively managing the districts clinical team. The CSM is fully competent clinically and will provide case customer and patient support while facilitating cross-district and cross-region collaboration on to resolve resource constraints.
This is afield basedrole.
Responsibilities may include the following and other duties may be assigned:
Manages and coaches district clinical employees through the utilization of field visits individual or group meetings and telephone contacts to accomplish the following objectives:
Alignment
Partners to ensure coordinated sales and clinical efforts across the district driving clinical efficiencies including case coverage where necessary
Schedules resources for clinical events working closely with the District Manager. Resources may be drawn from other regions as necessary
Ensures all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance providing feedback and coaching and documenting performance needs and achievements; implement performance improvement plans if needed
Communicates corporate division region and/or district mission goals and activities
Coaching
Directs and motivates employees to achieve clinical unit and revenue goals
Provides ongoing feedback/coaching and regular performance and development discussions with employees
Implements corrective actions where necessary
Documents field visits with employees with actions observed and suggestions for improvement for the individual CS
Adheres to communicate and reinforce Medtronic policies and business conduct standards
Training/Development
Oversees the training and development of Clinical Specialists in product knowledge and competitive knowledge
Coaches and advises employees on teamwork time and task management and career development
Assists employees with the creation and ongoing implementation of Individual Development Plans (IDPs)
Identifies clinical opportunities through the use of analytics and/or field visits
Addresses clinical opportunities through coaching or the development of specific measurable projects
Coordinates develops and implements strategies to achieve short and long-term business objectives especially related to clinical activities
Ensures efficient and effective scheduling of case coverage for the district including case coverage where necessary
Provides direction to employees regarding the management of assets expenses budgets etc.
Performs administrative tasks related to cost center management expenses email and other communication activities
Ensures personal understanding of all quality policy/system items that are personally applicable
Follows all work/quality procedures to ensure quality system compliance and high quality work
Partners with the District Sales Manager and HR to recruit and hire top candidates for open positions
Continually works to maintain a strong diverse personnel bench of candidates for use in future hiring opportunities
Other duties as assigned by District Manager
We are committed to building a workforce that brings together a broad range of perspectives and experiences at every level. This approach fuels innovation and helps us remain an industry leaderthats why we focus on attracting and developing employees who are patient-centric passionate and deeply connected to the needs of the patients we serve.
To learn more about Inclusion & Diversity at Medtronic click here.
Qualifications
Must Have: Minimum Requirements
To be considered for this role please ensure the minimum requirements are evident on your applicant profile.
- Bachelors Degreewith 5 years of relevant experience; or
- An Advanced Degree with a minimum of 3 years of relevant experience.
Nice to Have: Preferences
- 1 years of directly related Medtronic experience
- Previous Clinical Specialist level or higher experience
- Previous people management experience
- Knowledge of local customer base
- Knowledge of clinical coverage requirements
- Additional experience in sales marketing training healthcare technical services engineering or related areas in the medical device industry
- Successful career record showing promotions time in role and increasing responsibilities
- Ability to manage multiple tasks and processes with ease
- Demonstrated change leader
- Demonstrated business acumen
- *** Preference will be given to local qualified candidates and candidates with Medtronic experience
Additional Job Requirements:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit and talk or hear
The employee frequently is required to stand; walk; and use hands to finger handle or feel objects tools or controls
The employee is occasionally required to reach with hands and arms
The employee must occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision and distance vision
Ability to travel by air or car or other mode of transportation
Work Environment:
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate
Must have a valid drivers license and active vehicle insurance policy
#LI-MDT
For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
In addition to Base Salary this position is eligible for a Sales Incentive Plan (SIP) which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Required Experience:
Manager
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more