Manager, Digital Experience Strategy & Execution
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Job Location:
Boston, NH - USA
Monthly Salary:
$ 92475 - 160290
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Manager Digital Experience Strategy & Execution to enable consistent high-quality execution of John Hancocks digital experience strategy by supporting clear planning informed prioritization and strong cross-functional coordinationhelping translate strategy into sustained momentum and measurable outcomes across a defined initiative portfolio.
Position Responsibilities:
Digital Planning Portfolio &Road Mapping
Support the translation of digital experience strategy into clear initiative-level roadmaps aligned with Marketing Technology Operations Data and Distribution partners.
Coordinate with initiative owners to align plans timelines dependencies and milestones across an assigned portfolio of digital experience efforts.
Surface overlaps risks and critical connection points to inform sequencing dependencies and trade-off discussions.
Intake Triage & Prioritization
Enable a structured intake and triage model for new digital experience requests within the defined portfolio.
Partner with stakeholders to clarify scope effort dependencies andanticipatedimpact prior to roadmap inclusion.
Identifybottlenecks discovery needs and future-state planning gaps early in the lifecycle.
Develop prioritization inputs and scenario views to supportdecision-making.
Stakeholder Partnership & Alignment
Serve as a trusted coordination partner tostakeholders across Marketing Technology Operations and Data.
Facilitatealignmentconversations by synthesizing inputs clarifying options and documenting agreed-upon direction.
Support effective upward communication by distilling complexity into clear summaries implications and considerations for senior leaders as needed.
Execution Enablement & Operating Rhythm
Enableexecutionhygiene across the portfolio through planning forums roadmap reviews dependency tracking and decision documentation.
Support initiative owners by reinforcing shared understanding of scope sequencing roles and expectationswithout directly owning delivery.
Proactively surface risks or misalignment and coordinate resolution paths with theappropriate partners.
Leadership Communication & Synthesis
Prepare clear succinct materials that articulate initiative status key themes risks and upcoming decisions.
Support executive-level updates and context-setting by framing progress and issues within broader strategic priorities.
Required Qualifications:
68 years of experience in project program or portfolio management within large matrixed organizations.
Demonstrated ability to influence align and coordinate work across teams without direct authority.
Strong synthesis communication and organizational skills with comfort navigating ambiguity.
Preferred Qualifications:
Experience supporting digital experience platformsMarTech or customer-facing ecosystems strongly preferred.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
If you are applying to this role in Massachusetts please note the salary range is $92475 - $160290 USD.
#LI-JH
#LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Boston MassachusettsWorking Arrangement
Salary range is expected to be between
$92475.00 USD - $160290.00 USDEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify
Company: John Hancock Life Insurance Company (U.S.A.)Required Experience:
Manager
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
