• Location: USA Multi Office Locations

• Work Arrangement: Hybrid

• The salary range for this role is:$126000-$236500K

The Opportunity

The purpose of this role is to oversee the examination evaluation and processing of complex Claims estimates and paid Claims values ensuring adherence to policy terms and conditions in alignment with the QBE Claims Philosophy. The role also entails supporting the claims function in specific insurance classes to drive operational efficiency efficient claims settlement and fair resolution of claims disputes in line with company guidelines and philosophy.

Responsibilities:

• Support the implementation and communication of the Claims strategy to enable the delivery of overall business targets.

• Contribute to the development of appropriate strategies processes and procedures for the Claims operation to support the delivery of business targets.

• Assist in the forecast of Claims activity through analysis of business levels and knowledge of the Claims environment to support decision-making.

• Develop and implement processes and procedures to ensure compliance with both statutory and corporate service standards and statutory regulations.

• Maintain efficient handling of own caseload to ensure the prompt timely and effective handling of Claims.

• Resolve customer service issues to ensure their prompt and timely resolution..

• Develop and maintain good client relationships with the insured agents service providers and the general public.

• Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels.

Work Experience:

Necessary Work Experience includes:

• Moderate relevant experience.

Preferred Work Experience includes:

• Experience in handling specific claims matters.

• Advanced experience in diverse industry segments with various claims and risks

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

• Relevant insurance qualifications
  

Preferred Qualifications include:

• Postgraduate degree.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the roles complexity its location and the candidates professional background including their education and experience. Beyond the base salary regular full-time and part-time employees will also be eligible for QBEs annual discretionary bonus plan based on business and individual encourage all candidates to apply even if their salary expectations fall outside of this range as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working a mix of working from home and in the office

• 22 weeks of paid leave for family growth with 12 weeks available to all parents on a gender-equal basis

• Competitive 401(k) program with company match up to 8%

• Well-being program including holistic wellbeing coaching gym membership confidential counselling financial and legal advice

• Tuition Reimbursement for professional certifications and continuing education

• Employee Network and Community QBE actively supports six Employee Networks and many ways to give back to your community

To learn more click here: Benefits QBE US.

Why QBE What if you could have a positive impact at work and in the world

At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And our international scale means were big enough for your ambitions yet small enough for you to make a real impact.

Join us now so you can be part of our success and we can be part of yours!

to Diversity

QBE is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; protected veteran status; or disability or any other legally protected status.

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