Audit Analyst Fee Integrity Group

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

As an Audit Analyst on the Fee Integrity Group you will support billing reviews and audit activities for Bank of America (BANA) accounts to help ensure merchant billing is accurate and aligned to contract terms. You will partner with Sales Implementations Relationship Managers Account Managers BANA partners and internal Fiserv teams to review pricing apply billing updates and validate account setup. Your work helps maintain billing accuracy support service levels and reduce fee integrity issues.

What youll do:

• Review merchant contracts and apply billing updates so rates fees tiers and billing frequency are accurately reflected in Fiserv systems
• Support contract renewals by validating pricing changes before implementation and confirming billing setup aligns with approved contract terms
• Create and maintain Rate & Fee Intake Workbooks to support audit reviews documentation and follow-up validation
• Review and implement tiered pricing updates using established procedures and pricing guidelines
• Create and update Global Fee Tables (GFTs) in accordance with billing requirements and documented pricing standards
• Use pricing tools Merchant Manager DSS reports and related documentation to validate that merchant accounts are configured correctly after changes are made
• Review and complete requests submitted by BANA including adding entitlements applying fee blocks or updates correcting data integrity issues updating billing frequency completing MAPS reviews and creating or updating GFTs
• Communicate status questions issues and process improvement opportunities with Fiserv leadership and BANA partners

Experience youll need to have:

• 3 years of experience in merchant processing billing pricing operations audit support or a related financial services environment
• 3 years of experience reviewing contract terms and applying billing pricing or fee updates in business systems with a high degree of accuracy
• 2 years of experience using Microsoft Excel for data review and validation including VLOOKUPs pivot tables or similar functions
• Experience using Merchant Manager DSS reporting MSA or similar billing reporting and account maintenance tools
• Associates degree in business finance accounting or a related field or equivalent combination of education related experience and/or military experience

Experience that would be great to have:

• Bachelors degree in business finance accounting or a related field or equivalent combination of education related experience and/or military experience
• Experience supporting billing updates tied to contract renewals and pricing changes
• Experience working with Fiserv billing platforms including North South and/or Memphis
• Experience with audit reconciliation fee validation or merchant fee structure analysis

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training development and internal mobility opportunities.
• Medical dental vision life and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental caregiver and military leave.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.