Bid Team Lead

Were Terminalfour Nice to meet you.

Terminalfour is the leading digital engagement and web content management platform for universities and colleges. We work with over 250 higher education institutions helping them to drive student recruitment retention alumni fundraising and research promotion by maximizing the impact of their digital and content strategies.

We are a fully remote company providing all the tools you need to work seamlessly from home including a laptop monitors and a desk. Prefer to use your own equipment Our Bring Your Own Device policy gives you that flexibility.

At Terminalfour your wellbeing matters. We offer 30 days of annual leave flexible working hours and access to our Employee Assistance Programme and Wellbeing Platform which supports health wellbeing and short-term counselling for employees and their families.

We are also committed to your growth; access continuous learning via the Terminalfour and DCM Learning Hub technical training platforms and AWS certification supportall paid by us

The Role

We are seeking an experienced Tender & Bid Team Lead to lead develop and continuously improve a high performing bid function. This role is responsible for ensuring that every tender and RFP submission is accurate compliant and delivered on time but critically that each submission is compelling customer specific and clearly articulates Terminalfours value in the context of the institutions challenges and priorities.

You will lead a team of bid writers coordinating multiple concurrent submissions across geographies while acting as the editorial and quality authority for all bid responses. The role combines team leadership narrative and messaging ownership stakeholder coordination and rigorous quality assurance with hands-on involvement where required to support priority bids.

This is not a purely administrative or volume-driven bid role. Success is measured by the consistency clarity and persuasiveness of our submissions and by the ability of the team to tailor messaging to each customer rather than relying on generic responses.

For clarity the term bid can relate to proposals RFIs RFPs RFTs and framework agreement proposals.

We are particularly seeking someone who has thrived in a growth-stage or mid-sized organisation where success depends on being hands-on adaptable and comfortable leading in a collaborative environment rather than operating within a large corporate bid machine. This role will suit someone who enjoys building capability raising standards and contributing directly to how a bid function evolves.

Bid Leadership Messaging and Quality

Take overall ownership of the end-to-end bid lifecycle from opportunity qualification through submission and post-bid review

Act as the central coordinator for all bid activity planning resources and priorities across multiple concurrent tenders

Own the narrative win themes and messaging approach for bids ensuring responses are clearly aligned to each customers context challenges and evaluation criteria

Ensure all submissions are compliant accurate well-structured and delivered to demanding deadlines with zero tolerance for errors

Serve as the final editorial and quality gate for all tender documents prior to submission

Contribute occasionally to bid writing particularly for high-value or complex opportunities

Team Leadership and Development

Lead coach and develop a team of bid writers providing clear direction feedback and support

Review drafts and provide constructive high-quality editorial feedback to raise the overall standard of writing structure and persuasion across the team

Allocate work effectively across the team to balance workload maintain momentum and meet deadlines

Establish clear standards templates and best practices so quality and consistency do not depend on individual heroics

Foster a collaborative quality-focused culture that values insight clarity and customer relevance

Content Tools and Continuous Improvement

Own and maintain the RFP/Tender Library ensuring content is current well-structured and genuinely reusable

Continuously refine core content messaging and value propositions based on bid outcomes customer feedback and market changes

Use bid management platforms CRM data and AI assisted tools to improve efficiency consistency and quality without diluting customer-specific messaging

Conduct post-bid reviews and feedback sessions to capture lessons learned and drive measurable improvements in win rates and submission quality

Track and report on bid activity performance trends and key metrics for senior stakeholders

Stakeholder and Sales Collaboration

Work closely with Sales Product and Subject Matter Experts to shape accurate persuasive and well evidenced responses

Coordinate all communications with organisations issuing tenders or RFPs via portals email or clarification processes

Skills and Experience Required:

Experience working successfully in a small to mid-sized company or growth-stage environment with an appreciation for the pace autonomy and collaborative culture this requires.

Exceptional proposal QA and editorial review capability with a track record of improving submission quality through rigorous review processes.

Strong background in SaaS/software or Higher Education solution focused bid and procurement processes

Significant experience overseeing large complex RFPs and tenders with responsibility for quality and messaging as well as delivery

Practical experience using AI tools to support drafting review summarisation or quality assurance in professional contexts

Exceptional written communication skills with the ability to shape clear persuasive narratives for different audiences

Demonstrated ability to coach and improve the output of other writers not just produce strong content personally

Strong organisational and project management skills with the ability to manage multiple priorities simultaneously

Experience with bid portals CRM systems and structured bid tracking processes

Qualifications

A thirdlevel degree in a relevant discipline or equivalent professional experience.

Highly organised resilient and calm under pressure.

Strong editorial judgement with the confidence to challenge generic or poorly positioned content even when it is technically correct.

Takes genuine pride in the craft of proposal development and cares deeply about submitting work of exceptional quality.

Customer centric mindset with an instinct for framing solutions around institutional challenges risks and opportunities.

Collaborative leadership style with a proactive solutionfocused mindset.

Commercially minded understanding how messaging positioning and bid quality directly influence revenue and long term customer value.

High personal standards and professional pride in representing Terminalfour consistently and credibly in the market.

Personal Attributes

This role will particularly suit someone who has built or led bid capability in a smaller agile organisation where influence judgement and hands-on leadership matter as much as process.

Required Experience:

Senior IC