Graphic Designer CSR Digital Production Specialist
Odessa, TX - USA
Job Summary
- 401(k) matching
- Paid time off
- Training & development
We are Hiring: Graphic Designer / CSR / Digital Production Specialist
Job Type: Full-Time
Graphic Design & Pre-Press Create engaging designs for marketing materials and signage. Pre-flight customer files ensure print readiness and perform color correction and layout adjustments.
Customer Experience (CSR) Serve as the face of our center! Consult with walk-in clients answer calls and provide accurate estimates. Manage workflows and communicate proactively.
Digital Production & Finishing Operate digital color/B&W presses and wide-format printers. Manage RIP software perform bindery/finishing (cutting folding binding) and conduct strict quality checks.
Problem Solving & Leadership Address and correct customer or order situations with tact and composure. Fight for what is right suggest innovative ideas and maintain full bearing under pressure.
Who You Are (Skills & Mindset)
Technical Skills Strong proficiency in Adobe Creative Cloud (Illustrator InDesign Photoshop Acrobat). Experience with RIP software (e.g. Fiery) and operating print/finishing equipment.
Experience 1-3 years in a commercial print sign shop or fast-paced production environment is highly preferred.
Character & Values Operates with high integrity and Christian values. Proactive highly accountable and willing to take steps to address situations head-on.
Work Ethic A self-starter requiring minimal supervision. Highly adaptable trainable and eager to learn new systems to improve center operations.
Communication Excellent verbal and written skills with a customer-first mindset. Analytical resilient and always maintains professionalism.
Quality & Accuracy Maintain a low error rate in file preparation and keep material waste below target metrics.
Turnaround Time Deliver estimates within 24 hours and ensure 95% of print jobs are completed by the promised deadline.
Customer Satisfaction Achieve high quote conversion rates and positive client feedback for responsiveness and product quality.
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Required Experience:
IC
About Company
AlphaGraphics is an international franchisor that offers printing services, marketing solutions, graphic design and custom business sign and banner production.