Managing Director

Job Title: Managing Director
Reports To: Board of Directors & Group Chief Operating Officer
Function: Operations

The Managing Director plays a pivotal role in shaping the strategic direction and success of the organisation. The role is accountable for delivering strong financial performance operational efficiency and adherence to governance standards while maintaining a focus on innovation sustainability and stakeholder engagement.

Strategic Leadership & Governance

• Develop implement and drive the overall business strategy to enhance profitability and growth

• Align business strategies with broader organisational objectives and vision

• Provide quarterly management reports to the Board covering strategy financial performance governance risk human capital impact and stakeholder relations

• Ensure effective communication with the Board to support informed decision-making and governance

Operational & Financial Management

• Oversee all operations to ensure delivery against financial quality and compliance targets

• Monitor and manage budgets to ensure financial efficiency and sustainability

• Drive performance management through the development and tracking of key metrics

• Oversee investments business ventures and overall financial health of the organisation

Leadership & People Management

• Provide strong leadership mentorship and direction to the senior management team

• Foster a high-performance culture aligned with organisational values

• Inspire engage and motivate employees across all levels of the business

• Promote diversity inclusion and a collaborative working environment

Business Growth & Innovation

• Identify and pursue new growth opportunities and revenue streams

• Drive innovation and continuous improvement across all areas of the business

• Analyse market trends and industry developments to inform strategic decisions

• Establish and maintain relationships with key stakeholders partners and industry experts

Stakeholder & Brand Management

• Build and maintain strong relationships with internal and external stakeholders

• Uphold and enhance the organisations reputation within the industry

• Ensure consistent delivery of brand standards service excellence and overall experience

Problem Solving & Decision Making

• Analyse complex challenges and implement effective sustainable solutions

• Provide thought leadership both internally and externally

• Ensure the organisation remains agile and responsive to change

• Direct reporting to the Board of Directors

• Functional reporting to the Group Chief Operating Officer

Qualifications & Experience

• Postgraduate degree in Business Management Business Administration Commerce or related field

• Minimum 10 years experience in the private sector with at least 15 years in senior operational leadership roles

• Proven track record of leading within a complex business environment

• Strong understanding of corporate finance and performance management principles

• Demonstrated experience in strategic planning and execution

• Advanced proficiency in Microsoft Office Suite particularly Excel

Skills & Competencies

• Exceptional leadership and organisational skills

• Strong interpersonal communication and presentation abilities

• High level of emotional intelligence and ability to influence stakeholders

• Strong analytical and problem-solving capabilities

• Integrity and sound decision-making skills

• Ability to embrace diversity and manage across different cultures

• Self-awareness and commitment to continuous personal development