Helpdesk Support Engineer

Business Needs Inc

Job Location:

Palo Alto, CA - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Title : Helpdesk/ Support Engineer

Location : Pal Alto CA

Technical Environment

Apple (macOS & iOS): Jamf Pro
Windows & Android: Microsoft Intune / Endpoint Manager
Virtual Desktop: Amazon WorkSpaces (AWS)
Scripting: PowerShell Bash Python

Required Qualifications

Experience: Minimum 3 5 years in an Endpoint Engineering or MDM-focused role.
Jamf Mastery: Proven experience managing both macOS and iOS at scale via Jamf Pro.
Intune Proficiency: Experience managing Windows environments through Microsoft Endpoint Manager.
VDI Expertise: Hands-on experience with Amazon WorkSpaces administration.
BYOD Deployment: Experience deploying and managing a Bring Your Own Device (BYOD) program for personal mobile phones (iOS/Android).
Advanced Scripting: Ability to write and debug Bash and PowerShell scripts from scratch.
Identity: Understanding of Okta or Azure AD (Entra ID) as it relates to device enrollment and SSO.

Title : Helpdesk/ Support Engineer Location : Pal Alto CA Technical Environment Apple (macOS & iOS): Jamf Pro Windows & Android: Microsoft Intune / Endpoint Manager Virtual Desktop: Amazon WorkSpaces (AWS) Scripting: PowerShell Bash Python Required Qualifications Experience: Minimum 3 5 yea...