Dynamics 365 CE Architect Manager

You Belong Here

The Protiviti Career provides opportunity to learn inspire and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission:We Care. We Collaborate. We Deliver.

At every level we champion leaders who live our values ofintegrity inclusion innovation and commitment to success. Imagining our work as a journey we believe integrity guides our way inclusion moves us forward together innovation creates new destinations and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You

Protiviti islooking for aTechnology ConsultingManager to join our growingMicrosoftteam.

What You Can Expect

As a Manager youll partner with our clients to solve complex business problems and provide impactful advice and solutions. Youll develop lasting relationships with client personnel and further these relationships through quality product delivery. Youllfoster a networkwithin the business community and serve as an ambassador of Protiviti in the market.You will also be a mentor trainer and coach to Consultants and Senior Consultants as you facilitate the successful completion of project work plans.

What Will Help You Be Successful

• You enjoydesigning scalable enterprisegrade Dynamics 365 CE solutions that align business requirements with longterm platform strategy.

• You are motivated to learn and interested in all things related toDynamics 365 CEincluding the latest trends and developments.

• Youare passionate aboutbuildingrelationships with clients andproviding exceptional experiences.

• You have an inherent interest in project management and team leadership.

• Youpromotea positiveteam culture thatfosters open communication among all engagement team members.

• You create development opportunitiesfor others including participating in the creation and rollout of trainingand ways for your team to improve ourclients and communities.

• Youhave interest in participating in the preparation of client proposals and strategies to win new business.

• You have interest in working with a diverse portfolio of clients acrossmultiple industries.

Do Your Talents Include the Following

• Demonstratedexperience with:

• Architecting scalable enterprise-grade Dynamics 365 Customer Engagement solutions.

• Hands-on experience implementing Dynamics 365 CE modules including Sales and Customer Service.

• Leading full lifecycle delivery including requirements gathering solution design build testing deployment and post-go-live support.

• Translating business requirements into scalable CRM solutions including sales and customer service process design and optimization.

• Defining and enforcing solution architecture standards governance frameworks and best practices across CE implementations.

• Strong experience with CE customizations using entities forms views business rules workflows and Power Automate.

• Designing and delivering integrations between Dynamics 365 CE and external systems using Microsoft Dataverse APIs Microsoft Azure Logic Apps or middleware platforms.

• Proficiency leveraging Microsoft Power Platform (Power Apps Power Automate Power BI) to extend and enhance CE capabilities.

• Ensuring security compliance and data governance across Dynamics 365 and integrated systems.

• Evaluating summarizing organizing and interpretingdata.

• Establishing and cultivating business relationships and a professional network including with senior executives.

• Ability to translate and communicateissues risk or challengesto client personnel including executives.

• Leadership and direct supervisory experience of teams including conducting performance appraisals mentoring and coaching oversight and review of work coordination across teams and understanding how to motivate.

Your Educational and Professional Qualifications

• Bachelors degree inarelevant discipline (e.g.MISCISInformation Technology or related field)

• 5 years working inin professional servicesorrelatedindustry.

• Proficiency in Microsoft Office suite applications with specific emphasis on Word Excel and PowerPoint. Secondary emphasis on Visio and Access.

• Professional Certification such asMicrosoft Certified: Dynamics 365 Customer Engagement Functional ConsultantMicrosoft Certified: Power Platform Functional Consultant AssociateMicrosoft Certified: Azure Fundamentalsor similarpreferred.

Our Hybrid Workplace

Protiviti practices a hybrid model which is a combination of working in person with a purpose and working remotely. This model creates meaningful experiences for our people and ourclients while offering a flexible environment. The ratio of remote to in-person requirements vary by client project team and other business factors. Our people work both in-person in local Protiviti offices and on client sites which can include local or out-of-state travel based on our projects and client requests and commitments.

#LI-Hybrid

Starting salary is based on a full-time equivalent in the range isdependent upon experienceskillsand geographic work location. Below is the salary range for this job.