Senior Implementation Consultant

Job Profile

Commcise is bringing transparency and precision to institutional investment research offering independent cloud-based fully-integrated commission management and research valuation solutions to the buy-side sell-side and research providers through itsCOMMCISEBUYCOMMCISESELLandCOMMCISECSproduct suite. Commcises clients include some of the largest institutional asset managers hedge funds brokers and research providers in the world.

Commcise is collaborative FinTech company with offices in London New York Bangalore and Delhi. Commcise is part of Euronext the leading pan-European exchange in the Eurozone. We are accelerating our growth strategy and seeking qualified candidates to help lead the way.

The Commcise Professional Services/Implementation Team is dedicated to delivering our market-leading cloud-based SaaS software to Asset Managers and Brokers worldwide. As a Senior Implementation Consultant you will lead software implementations at top-tier investment companies configuring the product to meet customer needs and managing the delivery process.

Key Accountabilities

• Project manage software implementations from pre-sales to final delivery
• Manage relationships with key stakeholders at clients
• Work in conjunction with other members of the Professional Services and Client Services teams to deliver the full suite of Commcise products and services to clients
• Work independently at times to coordinate and monitor delivery activities across multiple projects at once
• Work with the Product Management Group on internal feature design testing and sprint planning

• Support clients in their ongoing usage of our software and help to define enhancement requirements
• Providing product consulting support to Commcise Sales teams in the US and Europe

Knowledge Skills and Experience Required

Required:

• 7 years of demonstrable experience of customer-facing implementation consulting or project management roles (software implementation a bonus)
• A growth mindset were looking for someone who embraces challenges is persistent adaptable and responds well to constructive feedback
• Evidence of strong working relationships with client stakeholders of varying seniorities and disciplines (across Technology and Business focused functions)
• Proficiency in SQL and Excel
• Ability to produce high-quality material solution summary documents considering client needs and required deliverables
• Strong organisational ability to balance various multi-week projects anticipate problems and task manage others
• Strong understanding of general project management / governance approaches
• Well-organised with a high level of attention to detail and ability to produce clear concise documentation in MS Word Excel and PowerPoint

Preferred:

• Familiarity with Asset Management (not a pre-requisite); we are looking for someone who can demonstrate a strong delivery record and an ability to learn new concepts
• Knowledge of SaaS technologies
• Experience of workshop design / facilitation

Euronext Values

Unity

We respect and value the people we work with

We are unified through a common purpose

We embrace diversity and strive for inclusion

Integrity

We value transparency communicate honestly and share information openly

We act with integrity in everything we do

We dont hide our mistakes and we learn from them

Agility

We act with a sense of urgency and decisiveness

We are adaptable responsive and embrace change

We take smart risks

Energy

We are positively driven to make a difference and challenge the status quo

We focus on and encourage personal leadership

We motivate each other with our ambition

Accountability

We deliver maximum value to our customers and stakeholders

We take ownership and are accountable for the outcome

We reward and celebrate performance

We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race gender age citizenship religion sexual orientation gender identity or expression disability or any other legally protected factor. We value the unique talents of all our people who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.

Additional Information

This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks projects.