Director, Campaign Fulfillment & Circulation Operations
Cranberry Township, PA - USA
Job Summary
About Us
Life Science Connect (LSC) is a community-driven data-enabled media and engagement platform serving professionals across the life sciences industry.
Our digital newsletters content platforms and reader data infrastructure exist for one purpose: to inform connect and support life science professionals in their work. This engaged high-quality audience is the foundation of everything we do and the asset that ultimately enables advertiser partnerships which fuels our topline growth.
The Role
Life Science Connect (LSC) is seeking a strategic email marketing operational leader to run the commercial execution engine behind our audience lifecycle. If youre an expert in email operations campaign fulfillment and segmentationand you love building scalable disciplined systemsthis is the seat where your work directly drives revenue.
Our audience of life science professionals is our core asset. Your job: ensure that every campaign newsletter and content promotion reaches the right reader at the right time with flawless execution and airtight compliance.
What Youll Lead
- Own commercial list management and smart circulations that autorefresh and maintain strict hygiene
- Execute audience segmentation for advertiser campaigns
- Manage sponsored sends coreg programs and all listbased fulfillment with rigorous QC
- Define and enforce crossportfolio sending rules to prevent fatigue
- Maintain suppression integrity across all systems with zero tolerance for errors
- Coordinate a unified sending calendar across brands and teams
- Oversee templates deployment QA and A/B testing across the newsletter portfolio
- Implement dynamic content capabilities and mobilefirst rendering standards
- Build and maintain performance benchmarks and share actionable insights
- Standardize presend QA: seed tests rendering checks spam filtering link validation
- Monitor inbox placement reputation bounces and complaints
- Ensure personalization logic is correct before every send
- Run endtoend fulfillment for sponsored newsletters promotions and contentdriven campaigns
- Establish SLAs and repeatable workflows that ensure consistency and highquality delivery
- Oversee and integrate programmatic digital advertising operations
- Produce reporting packages that validate delivery performance and contracted fulfillment
- Lead quarterly circulation audits and provide transparent documentation to support renewals
- 10 years in email operations campaign fulfillment or circulation management
- Experience in B2B media or publishing strongly preferred
- Expertise with marketing automation platforms (Marketo preferred)
- Deep knowledge of deliverability segmentation and largescale newsletter operations
- Proven ability to build operational processes and lead crossfunctional teams
- Background in life sciences healthcare or complex B2B industries is a plus
Why This Role Matters
This isnt a tactical email deployer role.
Its the operational hub of our commercial model.
Youll take enriched segmented B2B audiencesand turn them into revenue through precise compliant scalable campaign execution. Youre building the factory that powers advertiser satisfaction renewal and growth.
We Invest in YOU
At Life Science Connect our commitment to empowering innovation and facilitating growth within the life sciences sector extends to our employees. We offer a comprehensive total compensation program designed to support your overall health financial well-being and professional development.
In addition to a competitive salary youll enjoy:
Medical/vision/prescription/dental coverage for you and your family
100% company-paid short- and long-term disability insurance
100% company-paid life insurance
401(k) with dollar-for-dollar company match up to 6%
15 vacation days and 6 personal days on day 1
13 company-paid holidays
We do not offer visa sponsorship for this role.
Required Experience:
Director
About Company
At Life Science Connect we hire world-class employees with high character, drive, discipline, and a track record of success. In turn, the company provides them with career growth potential, a friendly work atmosphere, and excellent pay and benefits. Our teams are devoted to providing ... View more