Security Concierge

Who we are

Prokey Living a division of Westbow Group offers professional dedicated and efficient property management services. Based in Chilliwack BC with locations throughout Western Canada we manage dozens of residential and commercial properties. Our residents and the owners of the communities we manage count on us to treat the communities we manage like our own. We are a company that prides ourselves on living up to our core values:

• We work hard we work smart
• We build lasting value
• We are creative and innovative
• We have fun
• We care
• We act with integrity

About the role

As a Security Concierge youll be the first point of contact and a key presence in creating a safe welcoming and professional environment for residents visitors and contractors. This dynamic role blends customer service with security requiring you to proactively patrol the premises respond to incidents and emergencies and provide helpful support to everyone who walks through the door. Youll be responsible for offering exceptional customer service to tenants de-escalating tense situations and ensuring daily operations run smoothly while maintaining a clean and safe work environment.

Hourly Rate:$18.00/per hour.
Shift Schedule: Saturday Sunday overnights (12am - 8 am)

What youre great at

• Strong customer service skills with a positive attitude and a commitment to providing a high level of service.
• Excellent verbal and written communication skills with the ability to remain calm and professional in stressful situations.
• Strong problem-solving skills including the ability to handle conflict and resolve disputes effectively.
• Ability to notice and document important details in security situations incidents and day-to-day operations.

What were looking for

• Familiarity with security procedures and emergency protocols. Previous experience in security or safety roles is preferred.
• Proficient knowledge of Microsoft Office 365
• Must be able to stand walk or patrol the property for extended periods and handle physical tasks related to security duties (e.g. crowd control).
• Comfortable using basic technology such as security systems radio communication and computers for report writing
• Previous experience in security concierge or customer service roles preferred.
• Ability to work flexible hours including evenings overnights weekends and holidays.

What you can expect from us

• Medical and Dental benefits package
• RRSP Matching program
• Investment opportunities withWestbow Capital
• New home discounts
• Professional development opportunities
• Supportive team and leadership staff
• Casual and energetic work environment
• Flexible work schedules
• Fun and inclusive company events
• Volunteer opportunities withWestbow Gives Back

At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative and we strive to build lasting value in all that we do. We offer a casual and flexible work environment growth and development opportunities investment matching and new home discounts.

If this sounds like an opportunity for you apply today and join in on our fun and inclusive culture! Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.

Westbow Group of Companies Ltd. may use technology including AI-assisted tools to support parts of our recruitment process by reviewing organizing and summarizing information you provide in your resume and application; this may include helping to assess job-related qualifications (e.g. relevant experience education skills and responses). AI tools are used to assist in the recruitment process; all final hiring decisions are made by our team. Questions or concerns can be directed to .