Product Operations Coordinator

About Spring Footwear

Since 1991 Spring Footwear has made a difference in the lives of consumers who depend on our brands to deliver comfort style and value. Product innovation quality and flexibility are the cornerstones of our success. We partner with retailers and consumers across North America through wholesale e-commerce and retail channels representing a diverse portfolio of footwear brands.

We are seeking a detail-oriented Product Operations Coordinator to support our Merchandising team. This role plays a critical part in ensuring product data accuracy supporting sample management and assisting with execution across product development photography and showroom readiness. The ideal candidate thrives in a fast-paced environment and enjoys working at the intersection of product data and operations.

Position Overview

The Product Operations & Data Coordinator supports merchandising operations by maintaining accurate product data assisting with sample tracking and helping execute seasonal product launches. This role enables Brand Managers to operate efficiently by supporting day-to-day operational needs with strong attention to detail and organization.

Key Responsibilities

Product Data & Systems Support

• Support item setup in our product management systems and sales platforms with a strong focus on accuracy
• Maintain product specifications descriptions and data integrity across systems
• Ensure alignment between systems catalogs and sales tools
• Perform regular review and maintenance of sales platforms data
• Support seasonal product setup timelines
• Prepare selling recaps and business summaries for Brand Managers and leadership

Pre-Line & Sales Support

• Assist with pre-line development packages
• Prepare and clean product images prior to loading into applications
• Support line sheet creation and updates
• Maintain sales platforms catalog accuracy
• Assist sales team with product readiness and information requests

Product Development Support

• Assist with sample ordering and tracking
• Support communication of product updates
• Help ensure samples are ready for photography
• Track and organize samples throughout the product lifecycle

Assortment & Market Support

• Research competitive landscape and share findings
• Support assortment analysis with data organization and reporting

Showroom & Market Execution

• Support showroom merchandising and setup
• Ensure samples are organized and presentation-ready
• Assist with tradeshow preparation and execution

Qualifications

• Bachelors degree in a related field or equivalent work experience
• 13 years of experience in merchandising product operations retail or data support preferred
• Interest in fashion footwear or consumer products
• Strong attention to detail with high level of accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Strong organizational and time management skills
• Clear and professional written and verbal communication skills
• Comfortable working with data spreadsheets and merchandising systems
• Experience with ERP such as OMS Excel RepSpark or similar tools preferred
• Basic understanding of product lifecycle merchandising or retail processes is a plus
• Ability to identify inconsistencies in data and proactively flag issues
• Willingness to learn and grow within the organization

What We Offer

• Competitive salary
• Comprehensive health benefits (medical dental vision)
• Company-paid life insurance
• Profit sharing plan
• Paid time off and company holidays
• Employee footwear discount
• Career growth opportunities within a growing organization
• Collaborative and team-oriented work environment
• Exposure to multi-brand footwear product lifecycle and merchandising operations