Administration Services Supervisor

The Administration Services Supervisor  is responsible for the day-to-day delivery of the Talent Acquisition Operations Recruitment and Pre-Boarding administration teams.   Leading a team of administrator for designated business area they will assure the teams are right-sized appropriately skilled and trained and delivering against agreed SLAs and KPIs.

KEY TASKS

PEOPLE

• Manage all business areas in scope of work (existing and new)
• Manage a team of administrators for a designated business area
• Ensure team motivation and operational effectiveness through team supervision and follow up
• Demonstrate excellent stakeholder management skills act as a trusted partner for the Talent Acquisition Operations team HR Hiring Managers and other parties involved in recruitment process
• Embed and drive Continuous Improvement Initiatives

TECHNICAL

• Be a subject matter expert for your team members provide education and guidance to ensure efficiency of administrative processes
• Provide expert knowledge of our Applicant Tracking Systems for your team
• Understand and remove all teams productivity roadblocks
• Regularly review adherence to process and address appropriately
• Identify process improvement opportunities & ensure change management
• Continually identify process improvement opportunities in your area and communicate these appropriately
• Deliver All reporting capabilities to ensure your team are meeting targets and client expectations
• Effective planning and organisation for current and future work volumes and projects
• Manage Risk and compliance expectations

COMMERCIAL

• Ensure all SLAs KPIs and your team objectives are met
• Constantly grow your market expertise and leadership skills
• Ensure that an experienced focused value add approach to the operational delivery of the service is at the heart of everything the team delivers
• Ensure all process documents are up to date

Qualifications :

• Relevant diploma or degree or relevant experience

EXPERIENCE

• 2 4 years management experience
• Demonstrate knowledge of recruitment and or pre-boarding administration
• Experience building and managing a high-performing team with a genuine passion for developing talent
• Focus on quality and execution
• Ability to build relationships at all levels and work in collaboration with other internal departments through virtual and face to face interaction.
• Experience in enabling technology to deliver recruitment services
• Demonstrated knowledge and understanding of administrative processes including but not limited to: job posting CV / documents processing interview scheduling travel management
• Good understanding of the mining industry and industry trends
• Strong PC skills with a confident approach working with MS Office and ATSs
• Experience of developing SLAs/KPIs to enhance service delivery
• Ability to understand risk exercise judgement and take independent action

Additional Information :

What we offer

• When you join Anglo American you can expect to enjoy a competitive salary and benefits package. But more than this youll find yourself in an environment where the opportunities for learning and growth are second to none. From technical training to leadership programmes we bring out the best in our people. There are plenty of opportunities to move onwards and upwards too. Were a large successful multinational company and were still growing all the time.

Who we are

• Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine process move and market our products to our customers around the world.

Inclusion and Diversity

• Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential

How we are committed to your safety

• Nothing is more important to us than ensuring you return home safely after a days work. To make that happen we have the most rigorous safety standards in the industry. Not only that were also continually investing in new technologies from drones to data analytics that are helping to make mining safer

How to apply

• To apply for this role please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.

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Remote Work :

No

Employment Type :

Full-time