AI Enablement and Agile Coaching
Job Summary
Join us as a Transformation AI Enablement Lead where youll coach outcomedriven delivery remove systemic blockers and design safe pragmatic GenAI agents that improve productivity decision quality and transparency.
Key Responsibilities
A. Delivery Enablement
- Enable outcomedriven delivery
Coach teams and product partners to focus on measurable outcomes clear goals and iterative value deliveryavoiding process for processs sake. - Remove systemic blockers
Identify and resolve impediments across process organization dependencies tooling and operating model. - Facilitate decisive alignment
Lead highimpact planning prioritization dependency mapping and retrospectives with a strong bias toward decisions and action. - Drive datainformed improvement
Use delivery and flow metrics to surface bottlenecks and antipatterns translating insights into practical improvement plans. - Influence through transparency
Communicate risks progress and systemic themes to leadership; influence without authority through evidence narrative and trust. - Contribute to standards and playbooks
Identify patterns and codify lightweight guidance that improves consistency while respecting context.
B. GenAI Accelerator Enablement
(Foundational focus: rapid practical agentsnot deep R&D)
- Prompt engineering for outcomes
Design test and refine prompts and system instructions that reliably support delivery and operational use cases (e.g. summarisation drafting extraction Q&A planning). - Prototype lightweight agents
Build targeted fitforpurpose agents that streamline repetitive work and improve responsiveness (e.g. intake triage status synthesis decision logs release notes) using enterprise guardrails. - Basic toolusing agents
Configure agents to safely use approved tools and connectors following governed toolcalling patterns. - Governance by design
Ensure agent prototypes align with enterprise expectations as they matureregistration lifecycle management and appropriate risk and control checkpoints. - Quality and evaluation
Establish lightweight testing practices (accuracy checks hallucination controls traceability) before broader adoption. - Upskill and enable others
Coach teams and partners on prompt quality limitations and responsible use including humanintheloop practices and bias awareness.
Required Qualifications Capabilities and Skills
- 8 years in delivery enablement agile delivery product operations program execution or equivalent experience coaching teams in complex environments.
- Pragmatic experience across delivery approaches (e.g. Scrum Kanban XPinformed practices scaling patterns).
- Strong stakeholder leadership: facilitation influencing executive communication and comfort with ambiguity.
- Proven use of metrics and evidence to drive improvement (flow predictability quality and/or operational KPIs).
- Foundational GenAI fluency: understands LLM strengths and limits; able to craft prompts and prototype simple agent workflows.
- Comfortable partnering with engineers and conversant in modern engineering practices (CI/CD testing APIs cloud concepts).
Preferred Qualifications
- Formal training or certifications in coaching agile or change leadership.
- Experience building proofofconcepts using lowcode/nocode tools or lightweight scripting; basic Python or JSON helpful but not required.
- Familiarity with enterprise agent concepts including governance guardrails traceability and secure tool access patterns
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more