Client Host

Were looking for a confident professional and people focused Client Host to take ownership of a fast paced reception area supporting 54 meeting rooms across two busy desks. If you thrive in a dynamic environment and love being the face of an organisation this role puts you right at the centre of the action.

What Youll Do

• Act as the first point of contact for all clients and visitors delivering an exceptional front of house experience.
• Keep day to day operations running smoothly through efficient administrative support.
• Maintain accurate records databases and both digital and physical filing systems.
• Coordinate schedules bookings and operational calendars with precision.
• Prepare key operational documents including reports schedules checklists and logs.
• Liaise with internal teams suppliers contractors Hospitality IT and AV to ensure seamless service delivery.
• Uphold and follow operational procedures and systems consistently.
• Track operational issues and escalate concerns to management when needed.
• Support on the day operations for events activities and high profile visits.
• Contribute ideas and feedback to continuously improve workflows and operational processes.

Hours:  40 hours per week shifts between 7.30am and 6pm from Mon-Fri regular evening cover is required for events.
Salary: 34000

Qualifications :

Essential Experience & Skills

• Previous experience in an administrative office support coordinator or client facing role ideally within a corporate or high end environment.
• Proven ability to manage diaries schedules bookings and high volume enquiries.
• Confident handling correspondence phone calls and email communications with professionalism.
• Strong track record of maintaining accurate records databases and filing systems (digital and physical).
• Experience preparing documents reports and basic financial or operational paperwork.
• Skilled in liaising with internal teams clients suppliers and external stakeholders.
• Comfortable working in a fast paced deadline driven environment with shifting priorities.
• Familiarity with standard office systems procedures and front of house protocols.
• Excellent written and verbal communication skills with a polished professional manner.
• Strong organisational and time management abilities with confidence multitasking under pressure.
• Ability to work independently while also contributing effectively within a team.
• High level of customer service awareness and a warm polished front of house presence.

Highly Desirable

• Experience managing a busy reception area or coordinating multiple meeting rooms.
• Confidence using booking systems such as Condeco or Outlook calendars.
• Strong working knowledge of Microsoft Office particularly Word Excel and Outlook.
• Additional qualifications in hospitality business administration or a related field.

Additional Information :

Whats in it for you

• Free On-site Gym
• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time