Senior Implementation Consultant

The Role

We are currently looking for a Senior Implementation Consultant to independently manage end-to-end implementation and integration projects by translating client requirements into clearly defined scopes coordinating with cross-functional teams and ensuring successful timely delivery of solutions aligned to the full RCM lifecycle.

The Timing

• Shift (SL time): Straddle 3:00 PM 12:00 PM
• Work Week: Monday to Friday
• Other Features: Full-time/ US calendar applicable

Broad Areas of Responsibility

• Lead end-to-end implementation and integration projects from requirement understanding through go-live and stabilization.
• Own and document project scope workflow/solution diagrams functional requirements and implementation specifications.
• Translate and map data across multiple systems and various formats ensuring accuracy completeness and alignment with client workflows.
• Work closely with development teams and project managers to plan execute and deliver implementation milestones.
• Independently manage assigned projects seeking managerial support only for escalations or complex decision points.
• Apply strong understanding of the end-to-end RCM cycle to ensure implementations are operationally and financially sound.
• Support and guide onboarding activities by aligning system setup data flows and integrations with client needs.
• Collaborate with technical product and business teams to ensure solutions are implemented in the correct operational context.
• Participate in testing validation and quality assurance ensuring deliverables meet agreed requirements before go-live.
• Identify implementation risks early and proactively propose mitigation strategies.
• Maintain strong professional relationships with clients and internal stakeholders to support smooth delivery and long-term engagement.
• Contribute implementation insights and feedback to improve processes documentation and solution design.

Person Profile

• Bachelors degree in computer science Information Systems or a related field. Masters degree preferred.
• Minimum 3 years of experience in RCM.
• Previous experience as a Business Analyst or Customer Experience Specialist will be an added advantage.
• Prior exposure to implementation onboarding or integration-focused roles is preferred.
• Ability to independently manage complex implementations and integrations.
• Knowledge of HL7 and billing-related integrations is an added advantage.
• Strong analytical skills with the ability to translate business requirements into technical and operational scope.
• Excellent English communication skills both written and verbal.
• High level of attention to detail and documentation accuracy.
• Ability to work cross-functionally and manage multiple workstreams in parallel.

Benefits

• Great Remuneration
• Flexible Work Arrangement
• Performance Bonus
• Private Health Insurance
• Accelerated Career Growth