Inside Sales Supervisor

Inside Sales Supervisor

Griffin GA

Reports to: Managers in the Sales Department

Category: Non-Exempt

Monday-Friday 7:30 am to 4:30pm based in Griffin office (onsite)

Position summary: Support the sales team by owning administrative operational and coordination tasks so sales managers can focus on revenue-generating activities.

Job Responsibilities:

Sales Operations Support
Maintain and update Microsoft Business Central (accounts contacts opportunities)
Track activity and ensure data accuracy
Generate weekly/monthly sales reports (as needed)

Administrative & Coordination:
Coordinate meetings demos and client communications
Handle order processing and internal handoffs

Cross-Functional Communication:

Act as liaison between Sales Managers Business Development Managers Quality Production and Logistics (and other departments if necessary)
Ensure smooth onboarding of new clients (new customer registration)
Follow up internally on deliverables and deadlines

Process & Efficiency:
Stabilization of existing business

Help standardize templates workflows and documentation

Identify inefficiencies and suggest improvements

Required Skills:
High attention to detail (non-negotiable)
Strong organizational and time management skills
Ability to manage multiple priorities

Clear written and verbal communication
Proficiency or aptitude to learn Microsoft Business Central
Microsoft Office competency and computer literacy

Education and Experience:

• Bachelors degree

• 2-3 years experience in a Sales support/customer service role

• Understanding of Microsoft Dynamics BC System is preferred

Success Metrics
BC and Excel data accuracy
Sales team satisfaction
Reduction in admin workload for sales managers
On-time completion of tasks and reports

Perfect fit for this role:
Someone who enjoys being behind the scenes
Process-driven not chaos-driven
Takes ownership of details others ignore
Finds satisfaction in enabling others to succeed