Veterinary Client & Care Team Assistant

Iowa Equine Huxley IA

Are you the kind of person who can confidently juggle client communication hands-on patient care and the fast pace of a busy veterinary practiceall while staying calm organized and compassionate Do you enjoy working with horses helping people and being an essential part of a hardworking team If so this opportunity may be exactly what youve been looking for.

We are seeking a dependable motivated and service-driven Veterinary Client & Care Team Assistant to join our growing team. This hybrid role is ideal for someone who enjoys variety in their daysupporting clients at the front desk while also assisting our veterinarians and technicians in delivering exceptional equine care.

Youll be a key part of daily operations and play an important role in creating a seamless experience for both clients and patients.

What Youll Do

In this role no two days are exactly the same. Your responsibilities will include both client service and clinical support such as:

Client Service Responsibilities

• Managing client communication by phone text email and in person

• Scheduling appointments efficiently and accurately

• Assisting horse owners with questions follow-up care invoices and next steps
• Coordinating communication between clients veterinarians and technicians

• Maintaining accurate records and documenting interactions thoroughly

• Creating a welcoming professional first impression for every client

Veterinary Assistant Responsibilities

• Assisting veterinarians and technicians with patient handling and restraint

• Preparing treatment areas equipment and supplies

• Helping with basic procedures diagnostics and treatments

• Cleaning and stocking exam/treatment areas

• Supporting patient flow during appointments and farm calls

• Monitoring horses and assisting with safe efficient patient care

Your work helps ensure clients feel informed and supported while our medical team can focus on providing outstanding care.

Who You Are

Youre dependable adaptable and take pride in helping both people and animals. The ideal candidate brings:

• 1 years of veterinary animal care medical office or customer service experience preferred

• Horse experience is required

• Ability to safely handle animals and equipment including lifting up to 50 pounds occasionally 2550 pounds frequently and 1020 pounds on a regular basis.
• Team members should be comfortable standing or sitting for extended periods with regular movement throughout the day
• Tasks may also involve walking lifting and carrying pushing and pulling bending twisting reaching and occasional kneeling or crouching.

• Comfort around horses or willingness to learn equine handling skills

• Strong communication and multitasking ability

• Calm professionalism during busy or high-pressure situations

• Great attention to detail and follow-through

• Positive attitude and team-first mindset

• Ability to work indoors outdoors and in changing weather conditions

• Physical ability to lift move and safely assist with animals/equipment

Horse experience is a plus but we are willing to train the right person with the right attitude and work ethic.

Why This Role Matters

You are often the first voice clients hear and one of the people they rely on most throughout their visit. You help create confidence during stressful moments keep appointments running smoothly and support the care of horses whose owners deeply trust our team.

Your work directly impacts the experience of our clients and the health of the horses we serve.

Why Join Iowa Equine

• Work in a respected and growing equine veterinary practice

• Variety in your dayfront desk hands-on patient care

• Opportunity to learn valuable veterinary and equine skills

• Supportive team environment where your role matters

• Meaningful work helping horses and the people who love them

• Long-term career growth opportunities

Learn More About Our Practice

To learn more about our team services and approach to equine medicine visit:

Facebook: Iowa Equine