Solution Engineer III (Internal Applicants Only)

POSITION OBJECTIVE:

The position of Solutions Engineer III is for the purpose of overseeing the Bellevue School Districts data and developed application solutions to ensure effective use in improving student achievement and staff productivity.

COMMITMENT TO EQUITY:

The Bellevue School District is committed to a diverse workforce representative of our students one that embraces and models cultural competency as an international community.

DUTIES & RESPONSIBILITIES: (These duties are a representative sample; position assignments may vary.)

Leads the day-to-day operations of data and developed solutions
Ensures exceptional customer service is provided by Data and Solutions team. Monitors feedback and support ticket requests.
Mentors and trains Solution Engineer(s)
Develops modifies and maintains programs and web-based applications. Monitors the operation of applications and responds to problems by diagnosing and correcting errors in logic and coding.
Gathers and reviews user requirements for new applications and performs analysis design implementation installation and training related to new applications developed and/or acquired
Provides technical advice and support to users. This includes data analysis and correction acceptance testing support and problem solving.
Works collaboratively to proactively identify areas for improvement and enhancement. Keeps up to date on technical advancements and assesses them for viability at the District.
Maintains the integrity security accuracy and confidentiality of all data
Develops and maintains technical documentation
Coordinates medium projects through creating project documents and overseeing technical tasks
Performs other job-related duties as assigned

REPORTING RELATIONSHIPS:

Reports directly to and is supervised by the Director of Enterprise Applications

EDUCATION & EXPERIENCE (positions in this class typically require):

Required:
Bachelors Degree in related field
Four years of programming related experience
Preferred:
Prior experience in a public education setting desired

Allowable Substitutions:
Additional years of directly related experience may substitute for the educational requirements

LICENSING REQUIREMENTS (positions in this class typically require):
Valid Washington State Drivers license

KNOWLEDGE (position requirements at entry):

Demonstrates proficiency in:
o Visual Studio
o Object-Oriented Programming (C#)
o SQL Server
o Web-based development
Knowledge of software design debugging testing documentation and software development process
Knowledge of Application Programming Interfaces (APIs)
Knowledge of FERPA and the protection of student data
Knowledge of Ed-Fi Data Standards Technology and Operational Data Store
Strong knowledge of relational database design query optimization and systems analysis

SKILLS (position requirements at entry):

Demonstrates project management skills including group organization material preparation and task management
Possesses analytical and problem-solving skills commensurate with the position
Ability to work independently with minimal direction or supervision
Possesses effective oral and written communication skills
Shows a strong willingness to be customer service oriented
Possesses conflict management skills as required for the position
Demonstrates multicultural sensitivity with the ability to effectively and collaboratively work with diverse populations
Ability to perform all duties in accordance with all applicable Board policies and district and legal requirements
Ability to meet and maintain punctuality and attendance expectations

PHYSICAL REQUIREMENTS:

Positions in this class typically require: stooping kneeling crouching reaching standing walking pushing pulling lifting finger dexterity grasping talking hearing seeing and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift carry and push pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

CONDITIONS OF EMPLOYMENT:

CTSA Professional Technical salary classification 8 $132980 to $139979 annual salary (starting at $132980 annual) 40 hours per week for a 260-day annual assignment.

Medical dental vision long-term disability and life-insurance eligibility is based upon 630 hours worked within a school year. Retirement provided through Washington State Department of Retirement Systems. Other benefits include vacation and paid holidays.

NOTE:

The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Verification of identity and authorization to work in the United States must be completed. The District does not currently provide visa sponsorship. All offers of employment are contingent upon satisfactory results of background checks with prior employers/professional references; satisfactory outcome of a criminal history background check (includes fingerprinting); satisfactory outcome of sexual misconduct information from prior school district employers; and approval by the Bellevue School Board.

Bellevue School District does not discriminate in any programs or activities on the basis of sex race ethnicity creed religion color national origin age honorably discharged veteran or military status sexual orientation gender expression gender identity homelessness immigration or citizenship status the presence of any sensory mental or physical disability neurodivergence or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts of America and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:

Civil Rights Racial Discrimination and Gender Expression or Identity Discrimination: Civil Rights/Nondiscrimination Compliance Coordinator Nancy Pham or

Sex-based Discrimination including Sexual Harassment: Title IX Coordinator: Jeff Lowell or

Disability Discrimination:
Section 504/ADA Coordinator: Kerince Bowen or

Mailing address for all three: 12111 NE 1st Street Bellevue WA 98005.

Members of the public with disabilities who have specific concerns about the effectiveness of the Districts communications to them should contact Janine Thorn Chief Communications and Engagement Officer at or

Mailing address for all three: 12111 NE 1st Street Bellevue WA 98005.

Required Experience:

IC