Residence Club Front DeskConcierge

For those who seek the best theres only Stein.

The Residences at the Chateaux: Based on a unique concept club ownership at The Residences enables owners a premium Deer Valley ski home at a fractional price. But the real value of ownership stems from the clubs exclusive ambiance amenities and services. The club combines Deer Valley residential elegance with luxury hotel services and private amenities.

Why work for the best

The Stein Collection creates legendary experiences for our team members guests and owners at all four of our properties: Stein Eriksen Lodge Stein Eriksen Residences The Chateaux Deer Valley and The Chateaux believe that our goals are realized through commitment to our team members where every person is a valuable asset and key ingredient to success.

We consider ourselves very fortunate to be based in Park City a vibrant community-oriented town and consider it our duty to contribute support and partake in these extraordinary efforts. As a long-established icon and ever-growing brand Stein Collection employs hundreds of hard working diverse and exceptional team members than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.

Summary

Front Desk Agent and concierge combined this position is the welcoming face to all guests coming to stay at the Residence Club. Ensure all guest requests are met in a timely and sufficient manner; information agent for area activities/events. This team member must apply patience tact and resourcefulness in meeting the many and varied demands of our guests.

Essential Functions:

• Welcome guests sincerely and make their stay as enjoyable as possible. Effectively and seriously deal with guest complaints.
• Serves as information agent for hotel guests and handles their needs in a timely and efficient manner.
• Knowledge of the Park City and surrounding area and points of interest.
• Make and confirm dining reservations for all guests.
• Maintain communication with all Hotel departments.
• Demonstrate a friendly professional attitude with all guests as well as fellow employees.
• Acknowledge owners and previous guests as appropriately as possible.

Stein Collection offers:

• Paid training time and programs
• Chef prepared meals daily in our cafeteria at no cost to you
• On site heated garage for employee parking -a great perk in winter!
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules and time off policies to accommodate family school and other activities
• Weekly raffles for tickets to events such as the Utah Jazz Mammoth and Salt Lake Bees
• Monthly team member appreciation events and recognition programs
• Hotel room spa dining shopping ski/snowboard rental discounts available