Program Delivery Director (Large Deals) Africa

Key roles and responsibilities:

• Programme Leadership and Delivery Ownership (60%)
• Lead major T&I delivery engagements as the most senior KPMG delivery authority on the programme - accountable for outcomes commercial performance and client satisfaction.
• Manage multi-disciplinary delivery teams including KPMG consultants alliance partner resources (Microsoft ServiceNow SAP Oracle) and specialist subcontractors.
• Own the programme plan delivery schedule resourcing model and budget - maintaining real-time visibility on cost schedule and scope against contract.
• Enforce RAID (Risks Assumptions Issues Dependencies) discipline on all programmes - maintaining a live RAID log and escalating unresolved risks within defined thresholds.
• Manage client steering committees and executive programme boards - providing clear honest status reporting and managing expectations proactively.

(b) Commercial Governance and Margin Protection (25%)

• Maintain gross margin 30% on all assigned programmes identifying and addressing margin leakage at the earliest opportunity.
• Manage all commercial variations - scope changes time extensions additional resource requests through a disciplined change control process.
• Ensure that all subcontractor and alliance partner costs are managed within approved budgets and that invoicing is aligned to delivery milestones.
• Provide accurate monthly revenue and cost forecasts to the T&I leadership team with variance analysis and remediation plans where needed.
• Enforce contractual compliance on both client-side obligations and KPMG delivery commitments.

(c) Team Development and Delivery Excellence (15%)

• Coach and develop Engagement Delivery Leads and PMO Leads within the team building KPMG T&Is delivery capability.
• Contribute to the continuous improvement of KPMG T&Is delivery methodology governance framework and programme management standards.
• Identify and escalate systemic delivery risks or resourcing gaps to the T&I Portfolio Lead.
• Collaborate with Block E (Enablement) to develop and maintain programme management templates delivery playbooks and reusable governance assets.

Academic/ Professional qualifications and Experience:

• Relevant degree in Business Technology Engineering or a related field.
• PMP PRINCE2 Practitioner MSP or equivalent programme management certification required.
• Minimum 12 years of experience in technology programme delivery with at least 5 years managing programmes of USD 5M in a consulting or systems integration context.
• Demonstrated track record of delivering large-scale technology transformation programmes (ERP cloud cybersecurity digital) across multiple African markets.
• Experience managing alliance partner delivery teams (Microsoft ServiceNow SAP Oracle) in a formal programme structure.
• Strong financial management capability with demonstrated experience tracking and managing programme P&L.

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

• Delivery ownership: takes personal accountability for programme outcomes and does not deflect when problems arise.
• Commercial discipline: understands consulting P&L change control and margin management in detail.
• Leadership under pressure: able to maintain team focus client confidence and delivery momentum in complex politically sensitive programme environments.
• RAID discipline: naturally rigorous about risk management identifies and escalates risks early rather than hoping they resolve themselves.
• Client management: able to manage difficult conversations with senior clients including scope disputes delays and escalations.
• Multicultural agility: experienced working across multiple African markets and managing culturally diverse delivery teams.
• Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
• Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
• Personal effectiveness - Excellent report-writing and presentation skills.
• People management - Leadership & management skills.
• Performance management - Be a performance manager to the team in line with performance management guidelines.
• Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
• Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.