Senior Copilot Studio Developer

Organizations dont innovate; people do.

As part of our digital transformation business youll help clients unlock innovation embrace the future and change communities for good.

And well help you stimulate new thinking accelerate your career and connect you to projects that really matter.

Join our team of over 600 data scientists design thinkers immersive digital consultants project managers and innovators all working to create positive change for generations to come.

Who are we looking for

The Global IS Team is on the look of a Senior Copilot Studio Developerto be able to commute to any of our Waterloo or Toronto offices.

The Senior Copilot Studio Developer is responsible for building configuring and maintaining advanced Copilot Studio agents that support business use cases at scale. This role translates business needs into welldesigned AI solutions integrates knowledge sources and automation and follows established architecture and governance standards. The Senior Developer also mentors other builders contributes to best practices and helps ensure Copilot solutions deliver measurable business value.

Be part of the dynamic culture! Our workplace thrives on a hybrid model combining in-office collaboration and flexibility. Join us in the office three days a week to contribute connect and excel in our vibrant environment.

Working with an energetic and high-performing team this position offers a variety of work and will see you involved in:

• Design build and deliver production-grade Copilot Studio agents that meet business outcomes operate within GHDs governance standards and follow the architectural patterns established through the Agent Enablement Program.

• Establish and maintain a library of reusable agent patterns components prompt templates and Power Automate flows that accelerate delivery across AI Foundations and partner teams.

• Own the citizen developer enablement workstream within the Agent Enablement Program including developer office hours templates code samples onboarding content and coaching for makers in GHD business units.

• Partner with business stakeholders to shape use cases define success metrics and translate requirements into agent designs that balance capability cost and risk.

• Integrate agents with GHD enterprise data sources (including Microsoft Fabric SharePoint Dataverse and line-of-business systems) through governed connectors and APIs.

• Work closely with the Power Platform Solution Architect on reference patterns the Copilot Platform Administrator on deployment and lifecycle and Astein Melands development function on pro-code extensions where agent delivery requires custom engineering.

• Contribute to code review pattern review and pre-production gating for agents built by other GHD teams under Agent Enablement Program supervision.

• Stay close to Microsofts Copilot Studio and Agent 365 roadmap prototype emerging capabilities and advise AI Foundations Leadership on where to invest.

What you will bring to the Team:

• Bachelors degree in Computer Science Software Engineering or a related discipline or equivalent professional experience.

• 5 or more years of software or low-code development experience with a minimum of 2 years focused on Microsoft Power Platform and at least 1 year delivering Copilot Studio or Power Virtual Agents solutions in production.

• Demonstrable portfolio of at least one Copilot Studio agent or comparable conversational AI solution deployed in a governed enterprise environment.

• Experience integrating with Microsoft Graph Dataverse SharePoint and custom APIs including authentication patterns such as OAuth and service principals.

• Microsoft certifications strongly preferred: PL-400 Power Platform Developer; PL-7001 or equivalent Copilot Studio credentials; AI-102 Azure AI Engineer is valued.

• Experience coaching or mentoring citizen developers or running enablement programs such as hackathons office hours or maker communities.

Skills & Competencies

• Strong hands-on delivery experience with Microsoft Copilot Studio (or earlier Power Virtual Agents) including topics generative answers knowledge sources actions authentication and channel configuration.

• Deep Power Platform proficiency particularly Power Automate flows and Dataverse with the ability to integrate against REST APIs Graph and enterprise systems via custom connectors.

• Practical prompt engineering skill for Copilot grounding and agent behaviour including evaluation testing and iteration against real user scenarios.

• Solid understanding of enterprise governance concerns: Purview sensitivity labels DLP Entra ID and responsible AI principles as applied to agent design.

• Clear communication skills with the ability to coach makers of varying technical depth including running workshops office hours and code reviews.

• Product mindset: focused on adoption usability and measurable outcomes not just technical completion.

• Comfortable working in an agile delivery model with Azure DevOps or similar including backlog sprints and release management.

• Curiosity and currency with the breader AI landscape (Microsoft OpenAI Anthropic and adjacent tooling) sufficient to make informed technical choices within the Microsoft-first stack

The salary range for this position is: $91900 - $137900K.

The posted salary rangerepresentsthe expected hiring range for GHD locations in its major citycentres. Ranges may vary for positions in other locations. At GHD base salary isdeterminedby your skills experiencequalifications and work are committed to offering competitive compensation and adhering to all relevant pay transparency legislation.

The use of artificial intelligence (AI) in recruiting is just getting started and may be used during the process to improve efficiency and fairness. Your application may be reviewed by both AI and our hiring team. While AI supports some steps through the process all final hiring decisions are made by humans

This position is for an existing vacancy

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