SOAR & JIRA Development Engineer

Job Title

SOAR & JIRA Development Engineer with strong Python JavaScript/Groovy expertise and exposure to AI/ML for intelligent automation


Job Summary

We are seeking a highly skilled SOAR & JIRA Development Engineer to design develop and optimize automation workflows across security and IT operations. This role focuses on building SOAR playbooks integrating with JIRA for ticketing and workflow automation and leveraging Python JavaScript/Groovy for scripting and orchestration.

The ideal candidate will also have exposure to AI/ML technologies to enable intelligent automation such as alert prioritization classification and process optimization.


Key Responsibilities

Design develop and maintain SOAR playbooks and automation workflows
Integrate SOAR platforms with JIRA (Cloud/Data Center):
Automate ticket creation updates and lifecycle management
Enable bi-directional synchronization between incidents and tickets
Develop Python JavaScript/Groovy -based scripts and integrations for automation and data processing
Build and maintain integrations using REST APIs across security and IT tools
Implement JIRA workflow customizations and automation rules to support operational processes
Apply AI/ML techniques or services to improve:
Alert triage and prioritization
Incident classification
Noise reduction and deduplication
Collaborate with Security Operations DevOps and IT teams to streamline incident response
Monitor troubleshoot and optimize automation performance
Document playbooks workflows and integration logic

Required Skills & Qualifications

3 years of experience with SOAR platforms (e.g. Cortex XSOAR Splunk SOAR IBM Resilient)
Strong hands-on experience with:
SOAR playbook development
Python JavaScript/Groovy scripting
Experience integrating SOAR with JIRA using REST APIs and automation rules
Good understanding of JIRA workflows and configurations
Experience working with RESTful APIs and system integrations
Solid understanding of cybersecurity operations:
Incident response
Threat intelligence
Alert triage
Basic to intermediate knowledge of AI/ML concepts and practical applications

Preferred Qualifications

Experience customizing JIRA (workflows automation rules ScriptRunner etc.)
Familiarity with SIEM tools (Splunk QRadar Sentinel)
Exposure to AI/ML frameworks or services (e.g. scikit-learn TensorFlow cloud AI APIs)
Experience with cloud platforms (AWS Azure GCP)
Knowledge of DevOps tools and CI/CD pipelines
Exposure to LLMs / Generative AI for automation use case