Billing Department Call Center Administrative Assistant
Shelton, CT - USA
Job Summary
Job Summary: Handles incoming telephone call inquiries into the Billing Department and assists with various Billing
functions. Must have stellar customer service skills.
Daily Duties
- Act as Billing office resource for patient and inter-departmental billing questions
- Research patient accounts in Athena practice management system.
- Process incoming patient credit card payments
- Update patient demographics in Athena practice as needed
- Refer patients to Financial Counselor and Self pay billing representative as needed to resolve outstanding balances.
Required Experience:
Junior IC
About Company
Orthopaedic Specialty Group is the largest and most experienced orthopaedic practice in Southern Connecticut. Contact us today at 203-337-2600.