IT Operations & Resilience Support

Requisition ID: 259349

Salary Range:-

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors including but not limited to the successful candidates relevant knowledge skills and experience.

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America operating globally for over 100 years. Scotiabanks strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing mergers & acquisitions corporate banking institutional equity sales trading and research fixed income products derivatives energy foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

IT Operations & Resilience supports business continuity by minimizing operational disruptions related to technology services and infrastructure. This role provides Project and Service Delivery Management in delivering of infrastructure initiatives while ensuring operational stability regulatory compliance and strengthened enterprise resiliency.

What Youll Do

IT Infrastructure Project Management

Provide Project and Service Delivery Management for IT infrastructure project portfolio ensuring adherence to the Enterprise Delivery Framework and established governance standards.
Ensure infrastructure initiatives are delivered on schedule within approved budgets and aligned with strategic priorities.
Partner with business and technology leadership to assess infrastructure needs develop funding proposals and support successful project execution.
Report portfolio status to senior management including risks issues dependencies and financial performance.

IT Operations & Service Delivery Management

Act as an escalation point for complex technology incidents coordinating internal and external teams to drive timely resolution and service restoration.
Oversee service delivery for infrastructure-dependent services ensuring alignment with Enterprise standards ITIL practices regulatory requirements and internal control frameworks.
Review enterprise technology initiatives and changes to proactively identify and mitigate risks to business stability and operational continuity.
Manage third-party vendors and service providers to ensure Technology Enterprise requirements are consistently met.
Champion service improvement initiatives and accountability mechanisms to drive year-over-year enhancements in system availability and operational performance.

Business Continuity Disaster Recovery & Resilience

Maintain the Disaster Recovery and Resilience program in alignment with Enterprise standards local regulatory obligations and internal audit expectations.
Coordinate the development execution and validation of Disaster Recovery plans to ensure timely and structured restoration of IT services.
Oversee and report on Disaster Recovery testing for shared infrastructure and application services including compliance with Enterprise technology standards.
Collaborate with IT and business stakeholders to ensure recovery strategies are robust scalable and aligned with business requirements.
Partner with Development Application and Engineering teams to ensure application and infrastructure solutions meet resiliency design and testing standards.

What Youll Bring

Bachelors degree in information technology Cybersecurity or a related discipline.
Extensive experience (5 years) in IT operations disaster recovery business continuity and operational resilience.
Strong understanding of IT infrastructure cybersecurity principles and risk management frameworks.
Working knowledge of industry standards and best practices (e.g. ISO 22301 NIST COBIT).
Demonstrated ability to monitor test and report resiliency outcomes to senior leadership.
Strong project management reporting and data analysis skills.
Clear concise and effective communication skills suitable for senior and executive stakeholders.

Interested

If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.

Whats in it for you

Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.

#Dallas

#GBM

Location(s): United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristic protected by federal state or local law.