Talent Data & System Services Lead

Make your mark for patients

We are looking for a collaborative service-driven and forward-thinking professional to join us in our Talent (Human Resources) team based in our Brussels office in Belgium.

About the role

You will lead the delivery of reliable user-focused talent technology and data services across the full employee lifecycle. You will ensure talent systems data and reporting are accurate compliant and continuously improving. Acting as the bridge between business teams and technical partners you will shape technology evolution strengthen data quality and enable a consistent employee experience globally.

Who youll work with

You will be working in a global Human Resources environment partnering closely with functional experts process owners digital technology colleagues external partners and local talent teams. You will also lead and develop a dedicated services team fostering a strong service mindset and a culture of continuous improvement while supporting colleagues across regions.

What youll do

Lead and evolve global talent systems to ensure they remain fit for purpose compliant and aligned with business needs.

Partner with digital technology teams to deliver system upgrades integrations and controlled functional releases.

Ensure high data quality through governance validation reporting accuracy and ongoing improvement initiatives.

Oversee daily support for global talent tools ensuring timely resolution and high satisfaction for countries and employees.

Drive operational excellence through incident management service levels and continuous productivity improvements.

Coach and develop a global services team building future-ready skills and strong service capabilities.

Interested

For this role were looking for the following education experience and skills

Masters degree with extensive experience in human resources technology operations or data services in a global environment.

Proven leadership experience managing teams and services within complex matrix-based organisations.

Strong knowledge of talent processes human resources systems and data governance practices.

Demonstrated experience partnering with technology teams and external service providers.

Data-driven mindset with experience in reporting service metrics and continuous improvement methods.

Excellent English communication skills with the ability to adapt style across cultures and stakeholders.

Are you ready to go beyond to create value and make your mark for patients If this sounds like you then we would love to hear from you!

About us
UCB is a global biopharmaceutical company focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe inspired by patients and driven by science.

Why work with us
At UCB we dont just complete tasks we create value. We arent afraid to push forward collaborate and innovate to make our mark for patients. We have a caring supportive culture where everyone feels included respected and has equal opportunities to do their best work. We go beyond to create value for our patients and always with a human focus whether thats on our patients our employees or our planet. Working for us you will discover a place where you can grow and have the freedom to carve your own career path to achieve your full potential.

At UCB weve embraced a hybrid-first approach to work bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.