Internal only

Description

The Logistics Specialist to be based in Kingsport TN is responsible for ensuring that all shipments are processed timely and accurately and delivered in a way that exceeds our customer expectations. This role to be placed within the ocean logistics group. He/she will work with outside vendors and utilize SAP systems to plan tender and monitor that all shipments are correct and processed in a timely manner from plant and warehouse locations. He/she will utilize knowledge of systems and experience to investigate operational problems and to ensure that the operational activities are provided to internal and external customers in a reliable timely and effective manner. The employees commitment to work safely and with integrity in all daily activities is essential.

Responsibilities

Partner with Supply Chain and outside vendors to evaluate customer order priority optimizing efficiency capacity and equipment allocation.

Provide expertise on functional and cross functional teams special projects etc. Develop capabilities and knowledge of procedures to work directly with functional groups to obtain resolution.

Identify support or implement process design/modifications identified as result of audits Lean six-Sigma digitization ideation or other initiatives.

Improve transport planning effectiveness via development and/or enhancement of planning models processes and tools. Share Best Practices with planning community.

Lead or serve as Logistics Representative on cross functional teams or S &OP.

Provide back-up for other logistics specialists positions; actively participate in training and sharing knowledge with others.

Develop and maintain in-depth knowledge of key customers suppliers and products in area of responsibility.

Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities. (Do they do this)

Provide feedback regarding carrier performance at meeting requested shipping dates.

Provide analysis of delivery reliability data and monitor and address on-going systemic issues.

Identifies recurring service failures to key customers and escalates with Supply Chain Manager/Supervisor and Logistics Procurement Managers.

Identify opportunities to improve cost and carriers service levels to meet customer demands.

Develop delivery alternatives to meet customer delivery requirements (expedite swap options alternate ports)

Drive resolution to urgent customer needs as well as responding to nonconformance/complaint resolution.

Additional responsibilities to be added based on assigned business unit

Qualifications

Education

Bachelors degree (Logistics Supply Chain or Business Related preferred) from an accredited college or university.

Preferred Skills

Industry experience preferred

Experience/Job Knowledge/Expertise- preferably work experience in a similar environment or capacity.

Planning and Organizing- should possess excellent planning and organization skills to accomplish specific goals and/or tasks.

Initiative- should be proactive in looking for ways to improve existing processes/tasks to create a more effective working environment within operations. He/she should proactively communicate shipment exceptions and solutions.

Leadership should portray strong interpersonal and communication capabilities when dealing with internal and external partners. He/she is expected to manage operational issues to ensure that service levels are of acceptable standards and quality.

Computer Skills- Working knowledge of Microsoft Office; SAP R3; other related software applications preferred.

Communication Skills- should be effective with both written and verbal communications. He/she should interface with internal departments such as Rate audit Procurement Customer Service Supply Planners Claims Representative Logistics Complaint