Sales Ops Business Partner Specialist (Revenue Operations) Gurgaon-T2

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll do

We are looking for a dynamic Revenue Operations Business Partner to work closely with Sales Leadership to drive predictable cloud revenue growth. This role will act as a strategic advisor and operational backbone for the sales organization enabling scale efficiency and data-driven decision-making.

You will play a critical role in aligning strategy to execution by optimizing processes improving forecasting accuracy and driving operational excellence across the revenue lifecycle. They key focus areas of this role would be driving Business Partnership & Strategic Execution Operational Excellence & Process Standardization Forecasting Excellence & Revenue Predictability Pipeline Governance & Deal Execution Data Analytics & Executive Insights across key SaaS metrices Cross-Functional Alignment and Sales Productivity & Performance Optimization.

This role is ideal for a highly organized analytical professional who thrives in a fast-paced cross-functional environment and is passionate about improving business performance through structured processes and insights.

Key Responsibilities:

1. Business Partnership & Strategic Execution

• Act as a strategic partner to Sales Leaders translating business priorities into executable operating plans
• Drive alignment between GTM strategy coverage models and execution cadence
• Provide actionable insights on business performance growth opportunities and risk mitigation

2. Forecasting Excellence & Revenue Predictability

• Establish and drive best-in-class forecasting discipline (weekly monthly quarterly) drive structured forecast & deal review cadences with leadership
• Own pipeline integrity ensuring clear visibility into commit upside and risk scenarios

3. Pipeline Governance & Deal Execution

• Drive end-to-end pipeline governance ensuring accuracy coverage and timeliness in CRM systems
• Proactively identify deal slippage risks concentration risks and execution gaps and drive corrective actions

4. Operational Excellence & Process Standardization

• Institutionalize standard operating rhythms (WBRs MBRs QBRs) across the business
• Drive adoption of global standards while adapting to India market realities

5. Data Analytics & Executive Insights

• Deliver executive-ready dashboards and insights across key SaaS metrics (ACV/ARR pipeline coverage conversion rates)

6. Cross-Functional Alignment

• Align with Partner Ecosystem team to ensure visibility and Cloud bookings outlook into partner -led pipeline
• Collaborate with Customer Success Managers on renewals upsell and churn mitigation
• Partner with Finance on bookings to ensure no revenue slippages
• Align with Marketing and Demand Gen function on pipeline generation programs and initiatives

7. Sales Productivity & Performance Optimization

• Enable territory planning quota setting and capacity modeling
• Identify and execute levers to improve sales productivity win rates and ramp-up time
• Drive adoption of tools dashboards and performance frameworks

What you bring

• 812 years of experience in Revenue Operations Sales Operations or Business Operations within SaaS / enterprise technology
• Proven experience partnering with senior sales leadership in a matrixed organization
• Strong understanding of subscription business models and SaaS metrics (ARR/ACV churn Consumed ACV upsell/cross-sell)
• Deep expertise in CRM platforms and analytics tools translates data into actionable insights
• Strong executive communication stakeholder management and influencing skills

• Exposure to partner-led GTM models and large deal environments
• Experience working in high-growth transformation-driven environments

Meet your team

SAP India Revenue Operations team is a catalyst for India Market unit growth by enabling cloud bookings & revenue with intelligent insights operational excellence and strong GTM alignment. A celebrated team driving performance precision & outcomes.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 452405 Work Area: Sales Operations Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid