Client Experience Sales Specialist Sales and Outreach Marketing
Pullman, WA - USA
Job Summary
Client Experience Sales Specialist Sales & Outreach Marketing
Location: Pullman WA
Department: Sales & Marketing
At Cherie Amour we believe confidence is contagious and it starts with the experience we create for every client. Were looking for a Client Experience Specialist to join our Sales & Marketing team: someone who thrives in a phone-based sales environment builds trust quickly and confidently guides clients from first inquiry to final purchase.
This is a high-energy relationship-driven sales role focused on converting inquiries into booked sessions and leading clients through high-value purchasing decisions. Its ideal for someone who enjoys meaningful conversations thinks on their feet and is motivated by performance growth and results.
What Youll Do
- Lead inbound and outbound calls converting inquiries into booked sessions while confidently addressing questions and objections.
- Build and maintain client relationships through consistent follow-up ensuring clients feel prepared confident and ready for their session.
- Conduct high-impact virtual Image Reveal sessions guiding clients through product selection and investment decisions.
- Consistently meet or exceed sales goals using consultative selling techniques and strong product knowledge.
- Communicate with clients via phone email and text with professionalism warmth and accuracy.
- Maintain organized and up-to-date client records while proactively managing your pipeline in our CRM.
Youll Love This Role If You Are...
- Confident outgoing and energized by connecting with people over the phone.
- Sales-driven and motivated by results commissions and performance-based growth.
- Comfortable asking for the sale and guiding clients to confident decisions.
- Relationship-focused - you understand that strong sales come from trust not pressure.
- Organized proactive and able to manage multiple conversations and follow-ups at once.
- Adaptable and able to think on your feet in a fast-paced environment.
- A collaborative team player who values communication accountability and shared success.
Experience & Requirements
- 1 years of experience in sales account management customer service or virtual client relations (phone-based experience strongly preferred).
- Proven ability to meet or exceed sales targets (preferred).
- Excellent written and verbal communication skills including a confident and professional phone presence.
- Strong organization follow-up and time management skills.
- Tech-savvy and comfortable learning CRM systems scheduling platforms and virtual meeting tools.
- Self-motivated with a high level of personal accountability.
Compensation & Benefits
- Base hourly pay commission bonus opportunities
- Competitive benefits package including medical dental vision life LTD and 401(k)
- Paid vacation and sick leave
- Paid training and ongoing sales development
- Opportunities for advancement within a fast-growing women-led team
About Cherie Amour
We are a team of women who believe in empowerment through experience. Our clients come to us for more than images they come for an experience that helps them reconnect with confidence self-worth and a stronger sense of self.
To Apply
Please submit your resume along with a short introduction sharing why this role interests you and what draws you to a sales-focused position. A member of our hiring team will be in touch!
Required Experience:
IC
About Company
Shop for designer, high-end, luxury lingerie and loungewear brands at Cherie Amour. We're committed to natural beauty through body neutrality, commitment to quality, and ethical sourcing. Free Shipping Available. Shop Now.