Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business covering theme parks casinos hotels seaside resorts and entertainment venues in Malaysia the UK and the US. It is one of the largest listed companies in Malaysia.

With decades of experience and milestones Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025 stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park Skytropolis Indoor Theme Park Crockfords and more. Even with all these accolades Genting Malaysia is constantly expanding and making big waves in the hospitality industry.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

Key Responsibilities

Sales & Administrative Support

• Prepare quotations proposals proforma invoices event orders and related sales documentation.
• Follow up on bookings confirmations payments deadlines and outstanding client requirements.
• Manage day-to-day email correspondence with clients and internal departments to ensure timely action and closure.
• Maintain proper filing documentation and sales records for all assigned accounts and events.
• Update and maintain sales databases with accurate lead booking package and event information.

Client & Event Coordination

• Coordinate with external clients on event requirements programme flow schedules and follow-up actions.
• Liaise with internal business units including rooms banquet F&B Operations Events & Entertainment transport theme park golf recreational attractions and other related products to ensure smooth execution.
• Arrange and coordinate client site inspections planning meetings and food tasting sessions.
• Ensure all client requirements changes and special requests are communicated clearly to the relevant internal teams.
• Track key deadlines and follow through on action items in support of the assigned Sales person.

Booking Billing & E-Invoice Support

• Support the booking process from initial enquiry to confirmation and post-event follow-up.
• Monitor payment timelines and follow up on deposits billing matters and supporting documentation.
• Coordinate the issuance and follow-up of e-invoices and MERP points and ensure required information is collected accurately and on time.
• Work closely with Finance and operational teams to ensure billing details and supporting documents are properly aligned.

Reporting & Compliance

• Prepare periodic reports on bookings pipeline status event coordination and sales support activities.
• Ensure compliance with company policies internal procedures and event documentation requirements.
• Support continuous improvement in coordination flow response time and client servicing standards.

Job Requirements

• Degree in Hospitality Management Business Administration Sales & Marketing Event Management or related field.
• Minimum 12 years of working experience in hospitality MICE hotel sales coordination event management or a related field.
• Good communication and interpersonal skills with the ability to coordinate effectively with internal and external parties.
• Strong administrative and organisational skills with good attention to detail.
• Able to manage multiple tasks deadlines and follow-ups in a fast-paced environment.
• Proficient in Microsoft Office applications such as Excel Word and PowerPoint.
• Experience in Dynamics 365 or other sales / CRM systems will be an added advantage.
• Familiarity with hotel operations event coordination and invoicing processes will be an added advantage.

Be part of an exciting history-in-the-making help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the now!