Part-Time Center Associate (730am to 1230pm or 12pm to 5pm)

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers UPS Store team members and leadership
• Takes ownership of the customers shipping needs and offers viable solutions
• Takes action to learn all product and service offerings alternative solutions and industry trends
• Operates all equipment software and devices in an expert fashion and is willing to teach others
• Maintains a clean organized and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills including Microsoft Office
• Outstanding phone skills
• Strong verbal and written communication skills including spelling and math
• Prompt reliable and responsible
• Able to lift 40 pounds
• Willing and able to work 25 to 30 hours per week for a 4-5 day work week
• Must be available to work at least one weekend day.

PAYRATE

Begin at $17.00/hr for initial 120 days. After a positive review and exceptional attendance receive a $1.00 bonus for every hour worked in the initial 120 days and then receive an increase to $18.00/hr. Obtain notary certification and an increase to $18.50. Notary training and testing are paid for by the company. Ongoing bonus program available after 180 days with an outstanding attendance record. Average $19-$20/hour.