Executive Team Leader Service & Engagement (Assistant Manager Front End)

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome thank and exceed guest service expectations by focusing on guest interaction and recovery. Advocatesofboth in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption usage andultimately guestloyalty. Empowered to make shopping quick and easy for guests at thechecklanes guest services gift registry pick-up and drive up while ensuring exceptional quality.

At Targetwe believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building driving loyaltyand managing a guest-first team culture across the store

• Guest engagementproblemsolvingand resolutionof guest concerns

• Retail business fundamentalsincludingdepartment sales trends inventory management guest shopping patternspricingand promotions strategies

• Setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals

• Managing a team of hourly team membersandleaders and creating Service and Engagement business strategies and goals

• Recruiting selecting and talent management of hourly team members and leaders

Asa Service & Engagement Executive Team Leader notwo daysare ever the same but a typical day willmost likely includethe following responsibilities:

• Consistently delivers guest experience commitments

• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability team developmenttrainingand recognition.

• Celebratesoutstanding guest experiences across teams and ensures recognition is consistent and meaningful.