Management Analyst

Acuity is seeking a highly capable Management Analyst to support a fast-paced DHS mission environment. This role partners with stakeholders to streamline processes advance data and reporting capabilities and guide technology and system improvements across a diverse portfolio of programs.

• Partner with senior stakeholders to elicit document and clarify business data and system requirements.
• Support process improvement efforts organizational design updates and technology modernization planning.
• Translate mission needs into actionable recommendations for system enhancements reporting and data management.
• Prepare analysis dashboards and reports using data from multiple program systems.
• Support lifecycle activities including planning deployment training communications and transition to O&M.
• Manage task tracking and documentation using tools such as Jira
• Evaluate UI/UX needs and provide input to improve user experience for new and evolving systems.
• Coordinate cloud-related work and cross-platform activities involving ServiceNow Salesforce AWS or Azure.
• Lead or support change management activities to drive user adoption and readiness.
• Maintain knowledge bases mailbox triage and user-support processes following system deployments.
• Contribute to the development of best practices training products and customer support materials.

Experience:

• 10 years of experience supporting federal programs across business analysis process improvement system lifecycle activities or mission-focused technology projects.
• Demonstrated ability to build strong relationships with senior government stakeholders and drive consensus across complex initiatives.
• Hands-on experience working within DHS or other federal agencies with a solid understanding of federal consulting environments.
• Proven ability to translate business needs into clear requirements documentation and actionable recommendations.
• Strong written verbal and visual communication skills including the ability to brief leadership and produce high-quality deliverables.
• Effective facilitation collaboration and interpersonal skills to work across diverse functional and technical teams.
• US citizen with the ability to obtain and maintain a government security clearance.

About Acuity:

Acuity Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative collaborative and rewarding work environment has earned repeat honors from the Washington Business Journals Best Places to Work and SmartCEO Corporate Culture awards.

Why Choose Acuity

• Innovative Excellence: Recognized by The Washington Posts Top Workplaces and a nine-time recipient of the Washington Business Journals Best Places to Work Acuity fosters an environment where innovation thrives and employees flourish.
• Competitive Compensation: We value our employees and show it through highly competitive compensation and benefits packages.
• Personal Growth:Your potential isnt just recognized at Acuity its actively cultivated. With tailored training mentorship and cutting-edge resources we empower you to thrive personally and professionally.
• Recognition and Visibility: Stand out in a competitive industry with Acuitys exceptional customer feedback and robust opportunity channels.
• Collaborative Culture: At Acuity teamwork isnt just a buzzword its the cornerstone of our success. Encouragement and support fuel our collaborative culture where every voice matters.
• Diversity and Inclusion: Diversity isnt just a checkbox its who we are. At Acuity we pride ourselves on recruiting and maintaining a workforce that celebrates diversity and treats every employee with dignity and respect.

Join Acuity where your talents are valued your growth is nurtured and your impact is amplified. Together lets shape the future of digital strategy and technology consulting.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender national origin disability status protected veteran status or any other characteristic protected by law.

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