Senior Manager, Partner Solutions

Job Description:

As Senior Manager of Global Partner Solutions at Integral Ad Science (IAS) you will lead a team of Solutions Engineers and Technical Account Managers responsible for strategic partner and key account success. Your core mandate: drive operational excellence client value and innovation by embedding AI-driven solutions across all facets of the teams work. Youll empower your team to proactively identify and deliver automation process improvements and actionable analytics for both IAS clients and internal stakeholdersmaximizing efficiency scalability and measurable client outcomes.

Key Responsibilities

Team Leadership: Manage coach and develop a high-performing team of SEs and TAMs fostering a culture of innovation continuous improvement and accountability.

Player/Coach TAM Role: Directly act as the main platform Technical Account Manager and central POC for a roster of IASs largest and most strategic clients building deep relationships understanding their business and technical needs and delivering expert-level support and consultation alongside your management responsibilities.

AI-Driven Strategy: Champion the adoption of AI and automation tools (e.g. workflow automation NLP-driven reporting predictive analytics) to streamline processes enhance support quality and reduce manual workloads across customer lifecycle management.

Operational Efficiency: Set and track efficiency KPIs (ticket resolution time onboarding speed issue recurrence etc.). Regularly review workflows to identify automation opportunities and eliminate inefficiencies.

Client and Partner Advisory: Oversee delivery of technical guidance and recommendations ensuring partners extract maximum value from IAS products and platform integrationshighlighting how AI-driven insights can optimize campaign outcomes and reduce friction.

Cross-functional Collaboration: Partner with Product Engineering and Data Science to advocate for features and integrations that drive automation and richer analytics for customers and internal teams.

AI Enablement: Lead enablement sessions for clients and internal teams ensuring best practices in leveraging IAS platform AI features (e.g. optimization algorithms real-time analytics custom alerts) and serve as executive sponsor on key escalations.

Process Documentation: Standardize and document best practices playbooks and troubleshooting guidescontinually updating to integrate learnings from new AI capabilities.

Change Management: Support the rollout and adoption of new AI-powered tools driving training stakeholder communication and feedback loops.

Required Skills & Qualifications

• 5 years in technical client success solutions engineering or platform operations with at least 2 years in a people management role.

• Experience leading SE or TAM teams in a SaaS AdTech or data-driven organization; strong understanding of ad verification and digital media ecosystems preferred.

• Demonstrated success deploying or managing AI/automation solutions (workflow automation analytics chatbots etc.) for internal or customer-facing use.

• Strategic mindset with the ability to set a vision and lead teams to adopt new technologies for measurable efficiency gains.

• Excellent interpersonal and leadership skills with proven ability to influence across cross-functional teams.

• Familiarity with tools such as Salesforce Jira Confluence and business intelligence/AI platforms.

• BA/BS required; technical degree or advanced certifications a plus.

• Weekend support may be required

IAS Pay Transparency:

The annualized base salary ranges for the primary location and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package we offer a comprehensive benefits package that includes paid time off health insurance (medical dental vision) as well as PPO HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidates compensation package is based on multiple factors but not limited to geography experience skills job duties and business need.

Primary Location:

Primary Location Base Pay Range:

Additional Locations:

Additional Locations Pay Range:

About Integral Ad Science:

Integral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industrys most actionable data to drive superior results for the worlds largest advertisers publishers and media platforms. IASs software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information visit .

Equal Opportunity Employer:

IAS is an equal opportunity employer committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race color nationality gender gender identity or expression sexual orientation religion disability or age. We strongly encourage women people of color members of the LGBTQIA community people with disabilities and veterans to apply.

California Applicant Pre-Collection Notice:

We collect personal information (PI) from you in connection with your application for employment or engagement with IAS including the following categories of PI: identifiers personal records commercial information professional or employment or engagement information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment or engagement. For additional details or if you have questions contact us at

Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner please send an email introducing your company to We will get back to you if theres interest in a partnership.