Product Designer

Wisr is committed to building a supportive inclusive and diverse workplace and we strongly encourage applications from all backgrounds and identities. Were happy to accommodate any reasonable adjustments to the interview process to ensure equal opportunity for all. If you require reasonable adjustments please reach out to us via emailprotected.

Our Why What and How

We are a proudly purpose-led ASX-listed fintech on a mission to power peoples progress and make a real difference in the world starting right here in Australia. By building products and experiences designed to have a positive impact on the financial health and lives of our customers we are inching ever-closer to achieving our purpose.

We offer smarter fairer loans that help people kick their goals sooner a nifty round up tool to help people get out of debt and save even faster and a dashboard that helps people track and improve their credit scores.

The better we do this the more positive change and impact we can have on our customers. Now is the time to join one of Australias fastest growing fintechs and make an impact.

We are a people first business and value flexibility as part of our work - our team work in a hybrid working environment 3 days per week in our beautiful office space.

About the Role

• Plan and conduct end-to-end user research defining qualitative and quantitative approaches recruitment methods and delivering actionable insights back to the team.
• Scope and gather requirements through structured facilitation of collaborative working sessions including project kick-offs design jams and workshops.

• Own and deliver end-to-end UX solutions that move meaningful customer and business metrics.
• Support the creation of living artefacts including journey maps process flows personas and product recommendations to align and co-design with stakeholders.

• Identify problems and opportunities that influence the product roadmap and contribute to business objectives and key results (OKRs).
• Collaborate with Product Managers Engineers and key business stakeholders to strengthen cross-functional ways of working.
• Advocate for design excellence and contribute to the ongoing improvement of the design practice.

• Youre delivering work on time and to a standard the team and stakeholders can rely on.
• You have a clear sense of how long your work takes and can set realistic expectations with your squad.
• Youve developed trusted relationships across the business and can collaborate with confidence.
• The work youre doing is making a difference - you can point to the customer and business value youre contributing to.

About you

As the Product Designer in your squad you will own and deliver across the entire design process from scoping and discovery to handover. Ideally you have had experience working in an agency or scaleup environment with the ability to work dynamically with various stakeholders across the business.

Youll also be/have:

• Tertiary qualification in UX Visual Communication Service Design or a related field.
• 25 years of experience in a UX/UI or transferable design role.
• Strong systems thinking. Youre thorough in the detail but can connect and understand how micro decisions affect the bigger picture.
• An exceptional communicator: clear concise and an active listener who gives and receives feedback with emotional intelligence.
• Comfortable navigating ambiguity and adapting to shifting priorities with a positive outlook.
• Proficient in design and research tools including Figma Miro and Dovetail.
• Bias to impact over process. Youre willing to try new ways and are constantly honing your craft.

Some of Our Perks & Benefits

• Flexible and hybrid working
• $500 every year to spend on your wellbeing
• Take an extra Annual Leave day off on us every financial year with A Day on Wisr
• Own your career journey by upskilling with unlimited access toLinkedIn Learning
• Access toClassPassfor a range of fitness and wellness options
• Generous paid parental leave to support your transition to parenthood
• Regular social events and awesome team offsites
• Access to our Employee Assistance ProgramUprisewith up to 6 coaching sessions per year

Working at Wisr

As a purpose-led organisation on a mission to power peoples progress towards what matters to them we truly believe in what we do and every person who joins our team plays a part in our success. By practising what we preach (hello $500 wellness reimbursement 1:1 coaching via Uprise and access to learning tools!) you are empowered to own your role your development and the space that you play in.

We value psychological wellbeing and safety fostering a high-performing culture which enables continuous learning and growth. Our hiring and interviewing process is designed for you to showcase your experience skills and passion and take great pride in not just ticking a box. If this role resonates with you we want to hear from you.

Wisr Values

• Courageously ask What if: We challenge the status quo and we know that decisions that make us smarter stronger faster more innovative always start with a What if.
• for the customer: Our internal and external customers are at the center of everything we do. We genuinely have their best interests at heart.
• Smarter parts together: We believe the real magic happens when we bring together the right mix of Smart Parts and work as a team.
• Be a stunning colleague: Its not just about excelling in our roles but also going the extra mile to make our colleagues and Wisr shine too.
• Growth over comfort:We love learning and we always find opportunities to learn something new whether it is facing a fear or pushing through something uncomfortable to level up.

We are dedicated to creating an amazing candidate journey for every applicant. Theres no shouting into the void here. Were committed to responding to every single applicant.