Flight Operations Base Manager RDU

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection Endeavor operates141 regional jets on 750 daily flights to 122 destinations in the United States Canada and the Caribbean.

Headquartered in Minneapolis Minn. Endeavor has hub operations in Atlanta Cincinnati Detroit Minneapolis New York and Raleigh-Durham and 11 maintenance bases across our network.

The Flight Operations Base Manager manages the day-to-day operations for Flight Operations at the assigned base and co-leads a team of Flight Operations Crew Managers and Administration staff to ensure Pilot competence and qualification with regards to safety regulatory and communication requirements.

• Ensure Flight Operations Crew Managers provide direct coaching support discipline and evaluation of all performance in the areas such as customer satisfaction on-time performance safety and completion factor.
• Develop and support Flight Operations Crew Managers and Administration staff measuring performance by setting goals and objectives to include annual evaluations.
• Establish and account for Flight Operations base goals initiatives and operational performance metrics in dependability work performance attendance and operational goals.
• Supervise the Flight Operations team and administer coaching discipline and recognition to create a successful team and meet performance objectives.
• Coordinate with maintenance aircraft operations and crew resources departments to maintain operational control of line operations.
• Ensure pilots meet established levels of compliance with company policies and regulations.
• Responsible for development of a balanced program of discipline and for conducting investigations and interviews when violations of company policy or federal regulations occur.
• Establish support and maintain agreements between Union and the Company through effective communication and interaction with union representatives.
• Conduct and participate in base meetings departmental staff meetings and Pilot meetings.
• Maintain high level of knowledge and ensure compliance in the areas of Company Policy FOM FAA Regulations and Collective Bargaining Agreement.
• Collaborate with the Inflight Base Manager to oversee the administration of the random drug and alcohol testing for the base.
• Participate in decisions of hiring promotion and termination of flight operations employees.
• Participate in budget review and reporting process.
• Establish and maintain a close professional relationship with the Inflight Base Manager to facilitate joint flight operations/inflight initiatives and programs.
• Ensure crews possess all required company materials such as charts manuals forms and uniforms.
• Establish and evaluate standards of performance and appearance for flight operations department.
• Conduct special studies or projects as required by senior flight operations management.
• Establish policies for and supervise project coordinators and line check airmen assigned to flight operations.
• Participate in the SMS program as established by the Director of Safety.

• Other duties as assigned.

• This position will be responsible to co-lead and manage the Flight Operations Crew Managers and Administrative Assistants.

• Ethics and Values - Serves as a champion to employees and projects that are beneficial to the company Displays courage and willingness to take an unpopular stance to make positive long-term progress for individuals and the organization.
• Knows Our Business - Looks for way to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the job at a high level of accomplishment.
• Builds Trust and Decision Making - Models honesty and open communications in large group meetings. Responds to challenge in a positive way seeing it as a way to learn new perspectives and perhaps improve the organization.
• Drive for Results by Inspiring Others - Builds passion and enthusiasm for the organizations mission. Identifies measurements that will drive long term positive results and shares the rationale thus engaging the organization.
• Know Your Team and Leading People - Inspires organization to build effective work relationships that are based on strengths and focused on achieving organizational goals understanding and utilizing each team members interests and development goals. As a leader proactively sees opportunities for talented and diverse staff to work with upper leadership in order to promote development and results.

• Bachelors degree or a combination of education and related experience.
• 3 years of experience in Flight Operations or related field preferred.
• 2 years of supervisory experience.
• Knowledge of FARs and Employee Contract Administration.
• Reliable and self-motivated.
• Analytical interpretive and organizational skills.
• Ability to multi task efficiently and effectively to meet deadlines.
• Interpersonal written and verbal communication skills and able to work with all levels of an organization.
• PC proficient in Microsoft Office software specifically Word Excel Outlook and Powerpoint.
• Ability to work additional hours including evenings weekends and holidays as needed.

• This is a non-flying position involving office work airport operations and on aircraft operations in all types of weather. Airport gate and ramp operations are noisy and can be hazardous without due caution.
• Some repetitive motion such as typing.
• Position requires some physical exertion such as pulling pushing reaching bending standing walking and light lifting of boxes bags and electronic equipment not in excess of 40 lbs.
• Can involve long periods of sitting and walking on the aircraft.
• Travel up to 30%

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80 air carriers worldwide for employees and eligible family members
• Comprehensive Medical Dental and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance Short and Long-term Disability Flexible Spending Accounts (FSA) and voluntary supplementary benefit options