HR Director

POSITION SUMMARY:

The HR Director is responsible for leading the day-to-day execution of all HR operations including employee relations workers compensation recruiting compliance and HR administration. This role serves as the primary owner of HR and WC casework ensuring timely resolution risk mitigation and consistent application of company policies.

The HR Director partners closely with the VP of HR to drive strategy manage risk and support organizational growth while acting as the operational backbone of the HR function.

The HR Director is accountable for driving humanos standards of safety service and integrity. This leader partners closely with executive leadership to drive employee health satisfaction compliance safety benefits training growth client relationships and scalability.

RESPONSIBILITIES:

Employee Relations & HR Operations

• Management of HR cases including intake investigation action planning resolution and documentation
• Serve as the first point of escalation for employee relations issues across all sites escalating to VP of HR where required
• Ensure consistent legally compliant handling of discipline terminations and policy enforcement
• Manage high-volume HR communications including employee inquiries manager support and urgent escalations

Workers Compensation & Safety

• Oversee WC casework including intake claim management follow-ups and resolution
• Partner with insurance carriers adjusters and internal stakeholders to reduce claim exposure and cost
• Track and manage light duty programs and return-to-work timelines
• Analyze trends and implement proactive safety and cost-reduction strategies

Recruiting Operations

• Manage recruiting systems processes and team performance
• Oversee background checks drug screening and onboarding compliance
• Monitor recruiting metrics and drive improvements in speed quality and cost
• Support hiring needs in partnership with the VP of HR Manager of Recruiting and recruiting Team

Benefits & Leave Administration

• Oversee administration of benefits programs including FMLA 401(k) and compliance-related notices
• Ensure accurate and timely processing of benefit changes and vendor coordination
• Support open enrollment execution and ongoing benefits operations

Compliance & Risk Management

• Ensure compliance with all federal state and local employment laws
• Support litigation wage claims audits and regulatory reporting
• Maintain accurate documentation and reporting across HR and WC activities
• Identify risk trends and proactively implement corrective actions

HR Systems & Administration

• Oversee HRIS and related systems (e.g. payroll recruiting compliance platforms)
• Ensure data accuracy reporting integrity and process efficiency
• Manage routine administrative functions including approvals verifications and system updates

Training & Field Support

• Provide ongoing support coaching and guidance to site managers
• Ensure training compliance and address gaps in high-risk locations
• Partner with operations to improve employee performance and reduce turnover

QUALIFICATIONS

• 510 years of progressive HR experience including employee relations and workers compensation
• Strong experience managing high-volume multi-site HR operations
• Deep knowledge of employment law compliance and risk mitigation
• Experience with HRIS applicant tracking systems and case management tools
• Proven ability to handle sensitive situations with sound judgment and professionalism

Core Competencies

• Strong decision-making and problem-solving skills
• Ability to manage high workload volume with urgency and accuracy
• Excellent communication and interpersonal skills
• High attention to detail and organizational discipline
• Ability to influence and support leaders at all levels

ROLE STRUCTURE

• Reports to: VP of HR
• Scope: Owns day-to-day HR WC and recruiting operations
• Partnership: Works closely with VP of HR on strategy risk and escalations
• This is a remote salaried exempt position
• Up to 25% travel required to company facilities or meetings as needed
• Regular interaction with warehouse managers internal corporate departments clients and legal partners to support and resolve cases
• Strategic tasks duties projects and initiatives will be assigned based on company direction priorities and growth objectives

What Success Looks Like

• HR and WC cases are resolved quickly consistently and with minimal risk
• Managers receive timely practical HR support
• Recruiting operations run efficiently with strong candidate quality
• Compliance exposure is minimized through proactive management

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to use hands to finger handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and sit. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus. Specific hearing abilities required by this job include close and far proximity hearing and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee may be exposed to fumes or airborne particles and vibration. The employee is occasionally exposed to a variety of extreme conditions including hot and cold temperatures. The noise level in the work environment is and can be loud. Employees are encouraged to advise their manager in the event any of these conditions are adversely impacting them physically and/or impacting their ability to productively perform.

We are an EEO Employer

We participate in Federal E-Verify

We conduct pre-employment drug tests background checks and other verifications