Lead Business Analyst Digital

Lead Business Analyst

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing the way fans spend their money the events that fans attend the channels fans respond to the content fans watch and more. And we use the understanding this gives us to help our clients grow. Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 1000 clients globally including the English Premier League Red Bull UEFA VISA the NFLNikeand Amazon. We are over 1000 people based out of 15 offices and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

Role:

You will be client facing and work as part of a cross functional team including designers product managerstechnologistsand quality assurance engineers. The types of projects are varied from websites and apps to marketing and data-focused products.

You will typically work in one of two phases:

- Discovery: helping our clients shape large digital products and technology projects understanding the scopetechnologyand delivery approach as well as the business case and rationale for investment.

- Delivery: working as part of a team to build and deploy products for our this type of project you will typicallybe responsible forrunningworkshops andcreatingdocumentation anduser stories and other artefacts throughout the ready for development lifecycle.

We value curiosityclarityand attention to detail as the core capabilities of all members of our Product team. If this sounds like you we would love to hear from you

Key Responsibilities:

• Running and attending workshops with clientspartnersand vendors to gather inputs and information that contribute to solving client problems.

• Producing documentation including detailed user stories user story maps process flows (BPMN would be ideal) traceability matrices data dictionaries data flows workflows (BPMN 2.0 would be ideal) capability maps context diagrams wiki pages requirements documents and integration specifications. and user stories.

• Producing and contributing to client-facing slide decks and documents to help bring clarity to complex problem spaces.

• Data analysis activities to support product requirements and key decision making.

• Working as part of a cross functional Agile team in the delivery of digital products.

• Attending and at timesfacilitatingregular agile ceremonies such as sprint planning stand-ups retrospectives andshowcases.

• Bring alignment between businessobjectivesand value user experience and technical delivery components.

• Continuously searching for ways to improve both client and internal processes.

*Mapping integrations and data flow experience required

Skills:

• 8 years experience in a Business Analysis or Product lead role ideally working in an agency / consulting context

• Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams and directly with clients. Strong understanding of Agile methodologies (Scrum/Kanban).

• Experience working with engineering teams on web mobile app and backend/API projects. Work closely with engineers on solution design ensuring technical feasibility and alignment with architecture standards.

• Understand APIs data flows and system integrations across backend and frontend systems. Utilising and implementing core digital technologies including CMS CRM VMS data warehouse & middleware systems. Familiarity with REST APIs data models cloud platforms (AWS or Azure) Node and NextJs.

• A passion for digital products and technology strong problem-solving skills with a flair for finding innovative solutions.

• Competent in utilising documentation and diagramming tools such as JIRA Confluence andLucidchart/ Visio.

• A working knowledge of accessibility standards such as WCAG and experience including specific accessibility requirements in user stories would be beneficial.

• Experience in viewingqueryingand analysing data using tools such as Azure Data Studio PowerBIand Postman.

• Ability to quickly break down big blocks of product and functionality into the requiredrelevant outcome-based user stories.

Nice to have:

• A keen interest in sport or the sports business and real interest in the positive effects we have on our clients business

Required Experience:

IC