Dispatch Support

COMPANY OVERVIEW

Accents & Interiors has been part of the Artisan Design Group family of businesses since 2021. Headquartered in Woodinville WA A&I is one of the premier providers of flooring and solid services in the Pacific Northwest. Artisan Design Group or ADG is a leading supply chain partner to homebuilders throughout the United States. Over 3000 ADG employees operating out of 135 facilities in 25 states provide a full range of design procurement and installation services along with products from the top manufacturers of flooring cabinets and countertops. Formed in 2016 by the merging of two industry leaders ADG then acquired over 20 additional companies each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid and we continue to experience explosive growth thanks to our dedication to high quality work.

JOB SUMMARY

The Dispatch Support Coordinator plays a key role in supporting the Dispatch team by assisting with job scheduling material coordination installer documentation and info/data tracking. This position helps ensure jobs are prepared accurately materials are tracked and installation workflows remain organized and efficient. This role is ideal for someone highly organized who enjoys supporting operations coordinating details and helping keep installation schedules running smoothly. This is an entry level role and previous experience in the construction industry is not required.

Schedule

Full time in office Monday through Friday 7:00am to 3:30pm with required rest and meal breaks.

$21.00 to $23.00 per hour non-exempt.

Essential Duties & Responsibilities:

• Assist dispatch team with scheduling upcoming installation jobs.
• Upload organize and manage material pick tickets for scheduled work.
• Review upcoming jobs and notify dispatchers of any material shortages or issues.
• Update the dispatch list daily with the jobs going out with installers for the following day.
• Print assemble and verify the installer invoices are complete accurate and ready for processing.
• Manage updating job statuses in our system for completed jobs.
• Help get updates on open items from installers when dispatchers are unable to.
• Manage Microsoft Teams communication channels and tag Sales and Dispatch on open items and follow through to completion.
• Track reported job-site issues and installer installation concerns in Excel.
• Support coordination between Dispatch Sales Warehouse and Installation teams.
• Assist with administrative and operational support tasks for the Dispatch department.

Qualifications:

• High school diploma or equivalent.
• Strong organizational and multitasking skills.
• High attention to detail and accuracy.
• Proficiency in using Microsoft Teams Excel and Outlook computer savvy
• Ability to communicate clearly with multiple departments
• Comfortable working in a fast-paced operations environment
• Scheduling or dispatch support experience preferred but not required
• Construction flooring installation or service industry experience is a plus but not required.

Preferred Experience:

• Dispatch or scheduling support
• Experience using SharePoint
• Material coordination or pick ticket management

Skills & Competencies:

• Strong follow-up and accountability
• Problem-solving mindset
• Time management and prioritization
• Team-oriented with proactive communication
• Ability to manage multiple open items simultaneously

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

Stationary Position: Ability to remain in a stationary position (sitting or standing) for up to 90% of the workday.
Mobility: Frequently required to move throughout the office warehouse or job site to access materials equipment or files.
Lifting/Carrying: Frequently lifts and/or moves items weighing up to 10 pounds.
Manual Dexterity: Frequently operates a computer and other office or production equipment.
Communication: Ability to effectively communicate and exchange accurate information with customers and team members including in busy or noisy environments.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those encountered while performing the essential functions of this position.

Office/Design Center: Professional climate-controlled office environment with moderate noise levels (e.g. computers printers and light foot traffic).

OUR BENEFITS

Health Insurance (Medical Prescription Dental and Vision)

Life Insurance

Paid Holidays and Time Off

401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation please email Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.