Chief of Staff

Position Overview:

This is more than a job. Its a chance to build grow and make a real impact! Join our team as our newChief of Staff!

The Digital Engagement Global Business Unit at SBS is in charge of developing commercializing and operating the Digital Banking Suite (DBS) a comprehensive digital banking platform that empowers financial institutions with a next-gen platform to enhance customer engagement via modern mobile-native and web experiences. Other offerings within the Business Unit include Open Banking AI & CRM and Digital Lending. We are looking for a Chief of Staff to act as a strategic partner to the General Manager and his deputy supporting the effective running alignment and performance of the Business Unit.

The Chief of Staff will drive cross-functional alignment oversee business performance and enable disciplined execution across the portfolio ensuring that strategy execution financial performance and operational processes are tightly connected and running efficiently.

This is a high-impact role designed for a recent MBA graduate with strong strategic thinking analytical capability and the ability to influence without authority.

Location:London Paris Dubai

Hybrid: 2-3Days per Week Onsite

1. Strategic Planning & Execution

• Support the development and refinement of the BU strategy across all products
  streams
• Translate strategy into clear priorities roadmaps and measurable objectives
• Track execution against strategic goals and ensure follow-through on key
  initiatives
• Identify and resolve cross-stream dependencies and trade-offs

2. Business Performance & Financial Management

• Support ownership of the BU P&L including budgeting forecasting and
  performance tracking
• Partner with Finance to ensure robust financial planning and visibility across all
  streams
• Monitor revenue cost and investment allocation; highlight risks and
  opportunities
• Support business cases and investment decisions across product lines

3. Product Operations & Delivery Enablement

• Drive consistency in product operating models governance and delivery
  practices
• Partner with Product and Engineering leaders to improve planning prioritization
  and execution
• Ensure alignment between product roadmaps commercial priorities and
  resource allocation
• Help embed best practices across the product lifecycle management

4. Governance & Operating Rhythm

• Prepare executive-level materials for QBRs and leadership meetings
• Drive accountability through clear tracking of actions decisions and outcomes

5. BU Leadership enablement

• Act as a trusted advisor and sounding board to the BU Leadership
• Provide structured thinking challenge and insight on key topics
• Support preparation for executive and board-level discussion
• Lead or support high-priority ad hoc strategic initiatives

Experience & Background

• Recently completed an MBA from a top-tier institution
• 25 years of prior experience in consulting strategy product or operations in a
  high-performance environment
• Experience in fintech SaaS digital platforms AI or technology environments is
  highly desirable

Skills & Capabilities

• Excellent strategic thinking and structured problem-solving
• Strong business acumen including financial literacy (budgeting forecasting P&L
  understanding)
• Strong operational mindset with attention to execution and detail
• Excellent communication skills with the ability to distill complexity into clarity
• High level of analytical capability (financial strategic and data-driven thinking)
• Ability to influence and align senior stakeholders
• Strong organizational and prioritization skills
• Intellectual curiosity particularly around AI and emerging technologies

Whats in it for you

• End-to-end exposure to running a digital business unit in direct partnership with
  senior leaders
• Opportunity to shape strategy operations and performance across multiple
  fintech domains
• Global exposure working with teams across continents

Company Overview

At SBS were more than just a technology company; were a global fintech partner helping banks and financial institutions transform innovate and grow. With over 5000 employees worldwide and clients in more than 80 countries our solutions power everything from digital banking and lending to payments and core banking systems.

As part of74Software were backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value leveraging cutting-edge technology and fostering strong client partnerships. Join us and be part of a collaborative forward-thinking team shaping the future of finance.

Why SBS

At SBS were committed to supporting our employees in every aspect of their lives from health and wellbeing to financial security and lifestyle perks.

We offer benefits that allow you to thrive at work and beyond including health coverage retirement plans paid time off flexible work career development competitive pay and global culture perks.

Equal Opportunity Employer

We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age disability gender sexual orientation race religion or any other protected characteristic.

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