Account Manager (CreativeAdvertisingSocial)

Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group were at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decision-making empowering our teams to produce innovative and impactful results.

Role: Account Manager

Location: Amsterdam Netherlands

Employment: 12-month FTC with view to extend

ROLE MISSION

This role sits within a newly built global inhouse studio in Amsterdam created for a leading international domestic appliances brand. The studio operates with the pace of an agency and the depth of an inhouse team delivering socialfirst strategy content and campaign rollouts across global and local markets.

As Account Manager you are the connective tissue between the client and the studio. Youll own daytoday client communications ensure clarity around briefs and feedback and keep projects moving smoothly from brief through to delivery. Youll work closely with project management creative social and production teams to ensure work is delivered on time on budget and to a high standard.

WHAT YOULL BE DOING

Client Management & Communication

• Manage daytoday client relationships acting as the main point of contact for delivery questions and updates
• Receive interrogate and clarify briefs to ensure alignment before work begins
• Coordinate feedback rounds approvals and next steps across client and internal teams
• Build trusted collaborative relationships with client stakeholders through clear consistent communication

Project Ownership & Delivery Support

• Take ownership of digital social and content projects from brief to delivery
• Track progress across projects and flag risks delays or scope changes early
• Ensure work follows agreed processes and is delivered on time and within budget

Internal Collaboration

• Act as a central point of coordination between social creative production and project management teams
• Support resourcing conversations and help align priorities across workstreams
• Ensure internal teams have clear direction feedback and context at every stage

Commercial & Account Growth Support

• Support the identification of incremental opportunities within the account
• Contribute to strong account health through operational excellence and proactive servicing

WHAT YOU NEED TO BE SUCCESSFUL

• 5 years experience in account management or client services within a creative digital or production agency
• Proven experience managing multiple projects endtoend
• Strong organisational skills with excellent attention to detail
• Confidence managing stakeholders and communicating clearly at all levels
• Experience creating and maintaining timelines status updates and delivery plans
• Comfortable working in fastpaced environments with multiple priorities
• A proactive solutionoriented mindset with the confidence to flag risks and ask questions

Nice to have

• Experience working on global or multimarket accounts
• Exposure to socialfirst contentled or alwayson delivery models
• Experience collaborating with offshore or distributed teams

Req ID: 17392
#LI-JP1 #LI-Hybrid #LI-midsenior

Our values shape everything we do:

BeAmbitiousto succeed

BeImaginativeto push the boundaries of whats possible

BeInspirationalto do groundbreaking work

Bealways learningand listening to understand

BeResults-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community clients and creations

OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability with science-based emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.