Payment Processing Specialist

Position Overview

The Accounting Specialist is responsible for supporting the companys financial accuracy and day-to-day operations. This role includes posting incoming payments performing cash reconciliations analyzing accounts and assisting with general accounting tasks. The position works closely with internal teams such as underwriting billing claims and customer service as well as external partners.

By maintaining accurate financial records and providing useful insights the Accounting Analyst helps support informed business decisions and overall organizational transparency. This role is ideal for a detail-oriented professional who performs well in a fast-paced high-volume environment and is interested in growing within the accounting and finance fields. Responsibilities may expand over time as business needs evolve.

Location:Hybrid (2-3 days per week in office) Sunrise FL

Reports To: Financial Operations Lead

What Youll Do

Cash Posting & Payment Processing (60%)

• Post daily cash receipts including checks ACH transfers credit card payments and other payment methods to the correct policyholder accounts accurately and within the clients contractual agreements
• Reconcile payments to invoices and identify discrepancies
• Research and resolve unapplied misapplied or unidentified payments promptly
• Process adjustments refunds policy cancellations and chargebacks as needed
• Review and balance daily cash posting batches and reconcile totals with bank activity
• Maintain detailed and accurate transaction records
• Ensure compliance with company policies and financial controls

Collaboration & Cross-Functional Support (25%)

• Work closely with billing underwriting claims and customer service departments to resolve payment-related issues
• Provide assistance to internal teams customers or agents regarding payment inquiries overdue premiums and account status
• Engage with internal teams to support business objectives and continuous improvement initiatives
• Contribute to cross-functional projects to streamline and enhance accounting and payment operations
• Serve as a point of contact for payment processing questions and escalations

Reconciliation & Compliance (15%)

• Reconcile cash batches and payment activity with bank statements and internal records
• Assist with the identification and resolution of payment discrepancies across internal and external clients
• Ensure full adherence to all regulatory reporting and internal control requirements
• Support audit requests by providing documentation and transaction detail as needed

What You Bring

Education & Experience

• Associates degree in Accounting Finance Business or a related field (preferred)
• 13 years of experience in cash posting accounts receivable payment processing or a related accounting role
• Prior insurance industry experience is strongly preferred; property & casualty experience a plus
• Experience in a multi-entity or high-volume transaction environment preferred

Knowledge Skills & Abilities

• Perform high-volume data entry using 10-key by touch with a high level of speed and accuracy (10000 KPH)
• Exceptional attention to detail and accuracy when handling a high volume of financial transactions
• Ability to complete repetitive tasks
• Strong organizational skills with the ability to manage multiple tasks and deadlines in a dynamic fast-paced environment
• Excellent analytical thinking and problem-solving abilities particularly for resolving payment discrepancies
• Strong written and verbal communication skills for interacting with internal departments and external clients
• Strong working knowledge of cash application accounts receivable and basic accounting
• Proficiency with Microsoft Excel and Word
• Ability to handle sensitive financial information with discretion and professionalism