Care Coordinator Pediatrics (Temporary)

OUR COMMITMENT TO A HUMAN HIRING PROCESS

We believe every candidate deserves thoughtful wedo not use AI or automated systems toreview applications. Every application is reviewed bya realhumanmember of our team. Because we take the time to give each submission the attention it deserves our review process may take a little longer and we genuinely appreciate your patience as we work through applications carefully and respectfully.

SERVICE AREA PREFERENCE

While we encourage all interested applicants to apply we do give priority to those who live in or near our service counties: Santa Cruz Monterey Merced San Benito and Mariposa. Our mission ofaccessible quality health care guided by local innovationleadseverything we do and having team members who are connected to the communities we serve strengthens our ability to deliver on that commitment.

ABOUT THIS TEMP POSITION

This is a temporary position and the length of assignment is estimated to go from May 2026 through December 2026 The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance if selected you would be an employee of a temporary employment agency that we would connect you with.

WHAT YOULL BE RESPONSIBLE FOR

Reporting to the Pediatric Care Coordination Supervisor this position:

• Assists assigned team with the coordination of health care activities for Alliance members
• Establishes and maintains effective working relationships with Provider offices Countydepartments and other community agencies related to care coordination formembers
• Recommends and implements program improvements that strengthen member accessand health outcomes

WHAT YOULL NEED TO BE SUCCESSFUL

To read the full position description and list of requirements click here.

• Knowledge of:
  • Bilingual English/Spanish desired but not required
  • The principles and practices of managed health care and health care systems
  • Customer service
  • Care coordination principles and practices
  • Diverse needs of the Medi-Cal population
• Ability to:
  • Understand and communicate the workings of the Alliance particularly the Utilization Management and Complex Case Management Community Care Coordination and Member Services departments
  • Competently navigate computer systems
  • Work independently with minimal supervision
  • Verbally communicate the program mission vision and roles
• Education and Experience:
  • High school diploma or equivalent
  • Three years (or an Associates degree in health social services or a related field or Medical Assistant certification and a minimum of two years) of relevant experience in a health care setting interacting with members patients and/or providers in meeting service needs; or an equivalent combination of education and experience which would provide the required knowledge skills and abilities may be qualifying

OTHER INFORMATION

• We are in a hybrid work environment and we anticipate that the interview process will take place remotely via Microsoft Teams.
• While some staff may work full telecommuting schedules attendance at quarterly company-wide events or department meetings will be expected.
• In-office or in-community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.
• This is a temporary position and does not provide the benefits that are listed below (this is standard language from our regular job posts and cannot be altered or removed). Temporary employees on assignment at the Alliance will be connected to a staffing agency with separate benefit options.

COMPENSATION INFORMATION

• Zone 1 Pay Range: $26.80 - $34.25
  Typical areas in Zone 1: Santa Cruz San Benito and Monterey Counties Bay Area Sacramento Los Angeles and San Diego areas
  
  
• Zone 2 Pay Range: $25.15- $32.70
  Typical areas in Zone 2: Mariposa and Merced Counties Fresno area Bakersfield Eastern California San Luis Obispo area and the Central Valley (except Sacramento)

OUR BENEFITS

• Medical Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations
• And many more

ABOUT US

We are a group of over 500 dedicated employees committed to our mission of providing accessible quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy) sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. We are an E-Verify participating employer

Join us at Central California Alliance for Health (the Alliance) is an award-winning regional Medi-Cal managed care plan that provides health insurance for children adults seniors and people with disabilities in Mariposa Merced San Benito and Santa Cruz counties. We currently serve more than 418000 members. To learn more about us take a look at ourFact Sheet.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full-time ongoing basis without current or future needs for any type of employer supported or provided sponsorship.