Eligibility Supervisor (Human Services Supervisor 2)

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Were in search of a leader committed to promoting and fostering a diverse and qualified workforce where individuals feel welcome appreciated and valued for all they bring to the organization. If you are a skilled professional ready to take on a key leadership role in Seaside as a Human Services Supervisor 2 (HSS2) on the Oregon Eligibility Partnership (OEP) team for the Oregon Department of Human Services (ODHS) apply today!

Oregon Eligibility Partnership (OEP) provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical food cash and childcare benefits through the ONE eligibility system. Learn more here.

Summary of Duties

As a Human Services Supervisor 2 you will:

• Provide leadership and support for diversified eligibility staff by supervising hiring engaging empowering aiding in professional development coaching supporting promoting monitoring performance and providing direction.

• Manage staff performance by establishing directions goals and priorities for assigned team members in collaboration with OEP Central Operations OEP Workflow Coordination and OEP leadership.

• Monitor and analyze local office effectiveness in policy implementation and application. Analyze evaluate and monitor operational effectiveness through reports gathered by reviews routine monitoring and quality control data.

• Perform administrative functions to carry out objectives and goals of the department and implement the departments vision leveraging local community resources and department staff and programs.

• Anticipate agency needs and direction. Articulate that vision with staff and the community to provide an environment for effective change to occur. Facilitate changes in services programs community partnerships and use of department resources.

• Actively model our Equity North Star goals and the ODHS Core Values of Stewardship Integrity Respect Responsibility Service Equity Innovation and Professionalism. Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.

Minimum Qualifications

A valid drivers license and acceptable driving record are required for this position.

• Four Years of lead work supervision or progressively related experience; OR

• One year of related experience and a bachelors degree in a related field.

Essential Attributes

We are looking for candidates with:

• Experience using critical thinking skills to make quick decisions under pressure and in time sensitive situations.

• Pro-active visionary experience in driving change management within a fast-paced environment

• Experience taking in large amounts of information managing multiple initiatives and meeting deadlines

• Experience creating an environment that embeds diversity equity inclusion and belonging into leadership practices team culture and service delivery to ensure respect and access for all.

Attention all candidates! A cover letter is required. No more than 2 pages. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• Current State of Oregon employees: Apply via your employee Workday account.

• If you are not a current State of Oregon employee view this application instructional video.

• After you submit your application you will have additional tasks to complete in Workday. Please continue to check your Workday account throughout the recruitment process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Your typical work schedule will be Monday Friday 8 a.m. 5 p.m. on site and in-person at the Seaside ODHS office. Your hours of work may fluctuate based on operation and service needs; this includes evening and weekend work as well as being on-call.

• General office conditions include high stress environment due to a high-volume workload with short time frames.

• Priorities and procedures may change daily and requires the ability to be flexible in application of procedures.

• Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.

• Requires a valid drivers license or other acceptable method of transportation for routine travel. Most travel will be local but may include travel across the state. May involve occasional overnight stay away from local area.

Background Checks and Requirements

• If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information please visit Veterans Resources.

General Information

• This is a permanent full-time position and is a Management Service Supervisory position and is not represented by a union.

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.

• The recruiter for this position is Cris Jansen. If you contact the recruiter please include the job requisition number: REQ-197922.

• Email:

• Phone (call or text):